Sure.
I called 856-317-7200 and explained that I run a small ISP whose mail is
being blocked, and asked for the abuse department.
I was connected with one of their IP Allocation people who sent me to a
place where I left a message. The call was returned a few hours later by a
very helpful fellow who said I was not the first IMail user to experience
the problem. We had a conversation about the problem, which resulted in a
whitelist.
I don't know how much more I should say on a public forum.
-d
----- Original Message -----
From: "Evans Martin" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, January 12, 2006 8:53 AM
Subject: RE: [Declude.JunkMail] Blacklisted by Comcast
Can you provide the number that you called to the rest of us poor souls
who
are "sharing your pain" with Comcast?
Thanks,
Evans Martin
---
EVANS MARTIN <[EMAIL PROTECTED]>
HOSTING: http://www.martek.net
PROGRAMMING: http://www.martekware.com
iPlus Info Browser - IPB's IMail Migration Tool, password browser,
reporting
suite make IPlus Info Browser something no IMail administrator should be
without. http://www.martek.net/Default.aspx?tabid=96
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Wednesday, January 11, 2006 11:08 PM
To: [email protected]
Subject: Re: [Declude.JunkMail] Blacklisted by Comcast
Hi Paul-
I responded to that address, but I eventually heard from a human because
I
called their IP allocation department and spoke with a friendly person
who
gave me a number...
Anyway, they have the same objection to IMail that the CBL folks have.
The
server reports its name as "mail." followed by whatever domain is
sending.
For those of us hosting hundreds of mail domains, this means that the
server
appears to be spoofing a bunch of mail servers while sitting on one IP
address. That looks like a spammer to the uneducated.
Apparently, IMail is the only mails erver software that has this
"feature."
Comcast and CBL have permanently whitelisted us.
-d
----- Original Message -----
From: "Paul Navarre" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, January 11, 2006 10:52 PM
Subject: RE: [Declude.JunkMail] Blacklisted by Comcast
>> >>>>> For whatever reason, one of my mail servers has been blacklisted
by
>> >>>>> Comcast.<snip>
>> >>>>> Anybody have any deas how to resolve this one?
>
> This just happened to me too.
>
> The answer is in your log files. Comcast inserts a message in the data
> conversation that says to send a message to
> [EMAIL PROTECTED] requesting removal from their
> blacklist along with your server's IP address. I was off in their list
in
> about 5 hours. I wish I could find out *why* I was on their list, but
I'll
> take what I can get.
>
> Paul Navarre
>
>
>
> ---
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>
>
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