Sandy,

Thanks for the reply.
But if I changed the name to mail.prudentialrand.com - wouldn't that cause
any other domain name on the server to fail a HELO-PTR-A roundtrip test?

If you don't mind, what would you need to see in the logs and or headers to
see if there is an issue?  

Up until now I thought I was RFC compliant and my server was setup OK....

Marc

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman
Sent: Wednesday, March 22, 2006 7:05 PM
To: Marc Catuogno
Subject: Re: [Declude.JunkMail] Going to junk in Hotmail/ Validating the
IP??

> Has anyone ever heard of "validating the IP" from the mail client to
> the  server?

It's  very  unlikely  that  this  has  anything to do with the initial
submission  from  MUA  to your SMTP server. Rather, the fact that your
server  is  HELOing as mail.prudentialrand.com, although its canonical
name  is  la01prudmail01.myrient.net,  will  cause your mail to fail a
HELO-PTR-A "roundtrip" test.

The exact text of the error message also implies that your return-path
(envelope  MAIL FROM:) does not match your header From: value. I don't
know if that's actually true; have to see a log to know.

--Sandy


------------------------------------
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]

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