So you are basically saying that Declude is completely unaware of all
domain aliases as configured in SmarterMail? 

-Jay


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Friday, March 24, 2006 3:17 PM
To: [email protected]
Subject: [Declude.JunkMail] FYI - SM3 / Declude4 - message bouncing
issue

Hi, All-

Sorry for the long-winded nature of this post, but I think it shuold be 
detailed enough to document the issue, and it's not really an obvious
cause 
and effect relationship. So here goes:

There are two types of domains at which I can receive mail. Let's call
them 
"home" domains and "alias" domains. In my case the "home" domain is 
newsource.com. I have several alias domains, including skywaves.net,
which 
is where I get nearly all of my messages.

Incoming messages for the home domain are considered inbound (duh!), and

they are processed according to the instructions contained in 
default.junkmail. If the action is "mailbox spam" the message goes into
the 
spam folder.

Incoming messages for the alias domains are considered outbound (not
duh!), 
and they are processed according to the outbound section of global.cfg.
If 
the action is "mailbox spam" the message is actually readddressed to 
dave+spam, after which it appears that it is reintroduced to the system
with 
that address. Here there can be a problem. If plus addressing is not
enabled 
for the user, or if the action is "put the message in the folder if it 
exists" and the folder doesn't exist, the message will be bounced with
an 
"user unknown" error, confusing the sender who clearly did not send a 
message to dave+spam.

So if someone sends me a message at newsource.com, the action can be
quite 
different than if he sends the same message to me at skywaves.net. Of 
course, this is true also if there are different entries in global.cfg's

outbound actions and default.junkmail's inbounds, also, but the bounce 
mechanism I described is not one that would necessarily be obvious.

Since the default in SM is plus addressing disabled, and the default
action 
when it is first enabled is "put the message in the folder if it
exists", 
there are two individual actions that must be taken in SM to rectify
this 
problem. This can only be done on the domain and user levels, so it must
be 
set for each new domain. I would expect this to be first-time-user or 
just-added-a-domain kind of issue in most cases.

- Dave Doherty
  Skywaves, Inc. 



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