Jay,

We have not upgraded our Declude or Smartermail yet.  We were waiting for
any bugs in the new releases to be worked out.   Have you encountered any
bugs or problems with the software?  Would you say it's safe for us to
upgrade now?

Thanks,

Dave

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Jay Sudowski - Handy Networks LLC
> Sent: Thursday, April 13, 2006 9:46 AM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Declude/smartermail problems
> 
> SmarterMail3 / Declude integration is very different than before.  Here
> is how we have things setup:
> 
> 1) SmarterMail General Settings -> Spool options: No command line
> process specificed
> 
> 2) SmarterMail Anti-Spam -> Spam Checks:  Decluded enabled for
> filtering.  Edit the weights to reflect your standard subject, hold,
> delete weights
> 
> 3) SmarterMail Anti-Spam -> Filtering:  Configure the appropriate
> actions based upon your weights.
> 
> 4) SmarterMail Anti-Spam -> Options: We have 'allow domains to override
> filter weights and actions' enabled
> 
> Now, in your Declude $default$.junkmail set your WEIGHT tests to WARN.
> Declude will pass the weight to SmarterMail, and SmarterMail will filter
> according to the actions you set in step 3.
> 
> Thanks!
> 
> -----
> 
> Jay Sudowski // Handy Networks LLC
> 
> Director of Technical Operations
> Providing Shared, Reseller, Semi Managed and Fully Managed Windows 2003
> Hosting Solutions
> Tel: 877-70 HANDY x882 |  Fax: 888-300-2FAX
> 
> www.handynetworks.com <http://www.handynetworks.com/>
> 
> 
> 
> ________________________________
> 
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of scott_powner
> Sent: Thursday, April 13, 2006 7:46 AM
> To: declude.junkmail@declude.com
> Subject: [Declude.JunkMail] Declude/smartermail problems
> 
> 
> 
> We have been periodically experiencing problems with Smartermail not
> sending any mail or sending mail to different people than you may have
> intended.  Smartermail has looked at our configuration numerous times
> and never found anything.  Yesterday afternoon after a particularly bad
> day we called again.  Smartermail told us that Declude was set up
> incorrectly.
> 
> We are using Declude 3 and Smartermail 3 both Pro versions.  We have
> about 8,000 users spread across 20 different domains.
> 
> Smartermail told us to remove the c:\smartermail\declude.exe %filepath
> statement from the configuration (they had told us to put it there in
> the first place).  We removed it and mail was no longer being checked by
> Declude.  We then enabled it under the antispam settings.  Mail was no
> longer processed.
> 
> We called Declude.  They had us send them a copy of our Global.cfg and
> $default$.junkmail as well as a log file.  They said it would be a few
> days.
> 
> Does anyone out there have any idea what could be the problem or at
> least a direction we could try.
> 
> 
> 
> Thanks!
> 
> Scott T Powner
> 
> Scott T. Powner
> 
> Director of Information Technology
> 
> Midwestern Intermediate Unit IV
> 
> 453 Maple St.
> 
> Grove City, Pa. 16127
> 
> 724.458.6700 ex 273
> 
> 
> 
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