John,
Please see knowledge database article #59
on AVG updates. Also, port 25 needs to be open to TCP traffic for the
updates to come into the scanner\avg\db file.
Gerry
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Shacklett
Sent: Tuesday, June 06, 2006 8:27
AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] No
Tests Run
Actually, Matt, it's
worse than that. I have made several observations about issues I'm having with
the current release [for example: built-in AVG does NOT work for me, not ever,
not even once; newest release version has a virus logging change that broke my
daily activity summary report script], and I get "we've relayed your
problem to engineering" as a response and that's the end of it.
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: Monday, 05 June 2006 5:47 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] No
Tests Run
John,
I guess my point is more about how to use a list for support. I'm sure
that Declude wouldn't want to deal with dozens of people separately when they
can deal with them (and learn from them) all at once.
They reverted to responding to such things posted on the list in private in
many cases for some reason that totally escapes me. Not only that, but
not all support requests are answered, or answered in a timely manner.
Things would work much better if they were open and responsive to this
list. They might not prefer this, but I'm virtually certain that I speak
for almost everyone here.
Matt
John Shacklett wrote:
Matt, I did get a reply
from Gerry earlier and I resubmitted my earlier support email to him, and he
indicated they would escalate things, but that's it.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matt
Sent: Monday, 05 June 2006 4:29 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] No
Tests Run
Glenn,
I understand that logs might be difficult for you to post, but I would like to
suggest that everyone experiencing such issues should attempt to share log
entries if at all feasible. That would go a long way, especially when
there could be multiple issues occurring that people are speaking about in one
thread.
So far it looks like every message was sent from a null sender that was
reported to the list.
Could people also confirm if they have settings for weight-based tests
configured with actions in their Global.cfg? Something like:
WEIGHT10 SUBJECT [SPAM]
WEIGHT20 HOLD
WEIGHT30 DELETE
Needless to say, when a half dozen people post about issues like this, it would
be nice to get some list feedback from Declude within 8 hours. There's no
sense in keeping this all a secret. Since I haven't heard anything back
about this stuff, I have to now go on a goose chase in my system trying to
figure out if there is an issue without even knowing exactly what it is.
That wastes a lot of time when multiplied by the dozens of people that might
react the same way on this list to such reports.
Thanks,
Matt
Glenn \ WCNet wrote:
I've had a swarm of stock-quote spam in the last few
days. Declude 1.81, Imail 7.15. Appears from the headers there are
no Declude tests running at all on these msgs, but there are Declude headers
added. Majority are null senders. Various IPs. Some have my
addy referenced as an X-RCPT, some do not. Majority also have an SMTP-FWD
header. Those that are to legitimate recipients on my host, none of them
(that I've checked thus far) have a fowarding addy set. Some but not
all are being sent using The Bat! client. My Declude logs
run up to 800MB per day, difficult to search them for details.
Received: from SMTP32-FWD by wcnet.net
(SMTP32) id A00000E38; Mon, 5 Jun 2006 00:48:32 -0500
Received: from SMTP32-FWD by wcnet.net
(SMTP32) id A00000F48; Mon, 5 Jun 2006 00:48:32 -0500
Received: from ZIA [203.81.233.129] by wcnet.net with ESMTP
(SMTPD32-7.15) id A5A187B7034E; Mon, 05 Jun 2006 00:48:17 -0500
Date: Mon, 5 Jun 2006 05:48:33 -0300
From: "Blair Montano" [EMAIL PROTECTED]
X-Mailer: The Bat! (3.78.20) Personal
Reply-To: [EMAIL PROTECTED]
X-Priority: 3 (Normal)
Message-ID: <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: You Too Can Profit From Microcaps
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
X-Declude-Sender: <> [203.81.233.129]
X-Declude-Spoolname: Dc5a187b7034ef2f2.SMD
Status: R
X-UIDL: 323778081
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