Andrew,

I am fully aware of the situation, and I posted a response yesterday. If
would like to discuss this further please feel free to contact me offline.

David B
www.declude.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck,
Andrew
Sent: Wednesday, June 14, 2006 12:41 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] Test - can I post?

David, have you heard the phrase "Caesar's wife must be above reproach"?

A company that sells email based products has to do a superlative job in
their own field.

I've already got a fulltime job thanks, but I just can't help getting pulled
into the forum and paying attention to what Declude is doing when Declude is
doing such a hack job.

I've had my own issues with tech support and have been flabbergasted at the
snail's pace of production.

We've been waiting a very long time for native URI support.

Heck, we've been waiting a long time for proper MIME decoding, never mind
the lack of robust body decoding whose bug was mentioned yesterday by Matt,
and never mind the similar problem with header decoding when the header has
non-RFC compliant line terminators.

We can all accept that a company undergoing changes is going to face
difficulties, but when you combine the lack of communication along with
technical difficulties in managing your own product... it just can't look
worse.

It's very disheartening to see Declude behaving this way; similar to what
has been said earlier, I put in a Declude gateway and considered that IMail
was necessary baggage to go with it.

My company specifically wanted a Windows based antispam gateway, and Declude
was the best game in town.  Well, the competition has grown up while Declude
has been napping and I've got choices.

Andrew. 


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> David Barker
> Sent: Wednesday, June 14, 2006 7:16 AM
> To: [email protected]
> Subject: RE: [Declude.JunkMail] Test - can I post?
> 
> Erik,
> 
> We have just migrated our servers, and the DNS is in the process of 
> being updated.
> 
> David B
> www.declude.com
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Erik
> Sent: Wednesday, June 14, 2006 10:00 AM
> To: [email protected]
> Subject: RE: [Declude.JunkMail] Test - can I post?
> 
> If you have ever "whitelisted" the REVDNS of:   .declude.com  
> (like it has
> been in the past - for several years); you will need to change this.  
> We had too.  Before, Declude always had the "correct" REVDNS based on 
> their domain but since their move to a new location and provider... 
> Their new REVDNS is:
> .xiolink.com (nothing relating to Declude or CPHZ.COM)
> 
> To me, this is ironic considering that Declude is in the SPAM business 
> control.  And the .xiolink.com full text lookup returns a 
> dotted/dashed IP address used by most dialup/residential customers and 
> for most of us; we use filters and external filters to detect the 
> dotted/dashed IP.
> (Full REVDNS
> for the current Declude is:   63-246-31-248.xiolink.com 
> ([63.246.31.248]))
> 
> Whitelisting based just on a to/from/return address is not enough as 
> these can be forged.  In the past we used both the to/from/return 
> address AND the REVDNS as the "whitelisting".
> 
> -Erik
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Marc Catuogno
> Sent: Wednesday, June 14, 2006 3:28 PM
> To: [email protected]
> Subject: [Declude.JunkMail] Test - can I post?
> 
> 
> Checking to see if I can post...
> 
> 
> 
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> 
> 
> 
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> 
> 


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