This is not limited to SmarterMail. For example, IMail's listserv works the same way. I think most do actually. What you really need is a different mailing solution that a traditional listserv.
These days, bulk mailing systems will explode the list and send out a unique message to each person on it, as opposed to having one message that is addressed to every user. Such systems can personalize the message to include things like the recipient's name for a friendly greeting. More importantly, they can include a unique unsub link specifically for that recipient. Not only will this allow you to determine who hit the infamous AOL delete button - "Report as Spam" - but it also allows you to quickly address the problem by simply clicking the unsub link in the report from AOL. User removed from mailing = no more reports from that user = problem solved. We wrote a web and SQL-based newsletter management system in ASP about 5 years ago that our users use and have never had a problem with AOL as a result. So get or build a newsletter-type bulkmail system, and don't use a traditional listserv that comes with typical mail servers. Darin. ----- Original Message ----- From: "Dave Beckstrom" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, January 11, 2007 3:02 PM Subject: RE: [Declude.JunkMail] SmarterMail 4.0 is released > > SmarterTools just released the next major version of SmarterMail. It has been > rewritten in ASP.NET 2.0 from which they claim across the board performance > improvements. Major new features include greylisting and built-in ClamAV, as well as > better features for use as a gateway. For a list of new features see > http://www.smartertools.com/Products/SmarterMail/WhyUpgrade.aspx > > The release notes say nothing about implementing enhancement requests to the list server. You may recall we discussed the problem here regarding AOL stripping off contact information for people who report email to AOL as spam. Every message sent to my listserv discussion list results in TOS violations from AOL. I cannot identify who reported the email as spam and remove them from the listserv. Then AOL blocks us from sending any email to anyone on AOL for about 24 hours. What a great position for a business to be in, eh? I spoke (again) to Grady, the smartermail product manager, about this issue about 6 months ago. To say that I am frustrated and disappointed, that no mention is made anywhere in the version release notes of changes made to the listserv, is an understatement. I have been talking to them about this issue for well over 2 years. I'm rather pissed off. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
