David, i'm currently in contact with Todd about this. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008
Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] ----- Original Message ----- From: "David Barker" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, August 06, 2007 11:28 AM Subject: RE: [Declude.JunkMail] FW: Problems > Todd, > > If this is not resolved yet please contact [EMAIL PROTECTED] > > Thanks > David > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd > Richards > Sent: Sunday, August 05, 2007 5:19 PM > To: [email protected] > Subject: [Declude.JunkMail] FW: Problems > > I didn't see this message come in to the list, so I wasn't sure if it went > through or not. > > An update: I did reinstall Declude, which did not help. Decludeproc is > crashing every 1 minute. > > Todd > > > -----Original Message----- > From: Todd Richards [mailto:[EMAIL PROTECTED] > Sent: Sunday, August 05, 2007 2:14 PM > To: '[email protected]' > Subject: Problems > > Happy Sunday everyone. We've got some issues with Declude. Basically, > nothing is getting filtered. I didn't check mail at all yesterday, and > found over 1500 junk messages in my Inbox this morning. If I look at the > headers, there is nothing about Declude in them. I rebooted the mail server > and when I log in via RDP, I see an error that Decludeproc.exe had an error > and needed to close. I hit ok, and it does that again about 5 times. Then > it goes away. When I look at the services and see that decludeproc is > running. > > I looked at the server logs this morning and they are completely littered > with error messages from decludeproc, starting on Thursday afternoon when I > started having a few issues. > > I have sent a few messages to Declude, realizing that I probably won't hear > back until tomorrow. In the meantime, I'm getting some hate mail from our > end users. > > Anyone have any suggestions? Reinstall? > > Todd > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
