-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy
Armbrecht
Sent: Saturday, September 29, 2007 12:42 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
does declude monitor this list off hours? we are receiving complaints by
the minute from our customers and I cannot wait until Monday morning for
someone to find my emails to support and voice mails.
-------
Randy A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net
----- Original Message -----
From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]>
To: <declude.junkmail@declude.com>
Sent: Saturday, September 29, 2007 11:30 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
> You will need to contact Declude at this point. There is nothing we
> can
> do to help you out since the key is showing as expired thus is will not
> process messages.
>
> Darrell
> ----------------------------------
> Check out http://www.invariantsystems.com for utilities for Declude,
> Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring,
> SURBL/URI integration, MRTG Integration, and Log Parsers.
>
>
> Randy Armbrecht wrote:
>> Darrell,
>>
>> thanks for thew quick response...
>>
>> process is running; but only at 3 threads and 0% CPU.
>>
>> do have a diags.txt file; looking into that it shows at bottom:
>> [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY
>>
>> but we just renewed this yesterday..
>>
>>
>> -------
>>
>> Randy A.
>> Technical Support Director
>> Global Web Solutions, Inc.
>> 804-442-5300
>> globalweb.net
>>
>>
>> ----- Original Message ----- From: "Darrell
>> ([EMAIL PROTECTED])" <[EMAIL PROTECTED]>
>> To: <declude.junkmail@declude.com>
>> Sent: Saturday, September 29, 2007 10:10 AM
>> Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
>>
>>
>>> Randy,
>>>
>>> Is the decludeproc service started?
>>>
>>> Also, in the declude folder to you have a diags text file?
>>>
>>> Darrell
>>> ----------------------------------
>>> Check out http://www.invariantsystems.com for utilities for Declude,
>>> Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring,
>>> SURBL/URI integration, MRTG Integration, and Log Parsers.
>>>
>>>
>>> Randy Armbrecht wrote:
>>>> apologixe for false alarm; after re-install of earlier version
(4.3.46)
>>>> I saw messages goinf into proc folder, so assumprtion was made it
>>>> was
>>>> working; but apparewntly my mistake for assuming. No declude logs
>>>> being generated so it still appears to be not functioning
>>>>
>>>>
>>>>
>>>> -------
>>>>
>>>> Randy A.
>>>> Technical Support Director
>>>> Global Web Solutions, Inc.
>>>> 804-442-5300
>>>> globalweb.net
>>>>
>>>>
>>>> ----- Original Message ----- From: "Randy Armbrecht"
>>>> <[EMAIL PROTECTED]>
>>>> To: <declude.junkmail@declude.com>
>>>> Sent: Saturday, September 29, 2007 9:24 AM
>>>> Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
>>>>
>>>>
>>>>> We have experienced the same issue - as of 1.30pm friday our
>>>>> declude
>>>>> just stopped working; all attempts to restart it are not working -
>>>>> we've rebooted, re-installed, etc.
>>>>>
>>>>> We did just renew our SA with declude at 12.30pm yesterday; I'm
>>>>> wondering if that has anything to do with it.
>>>>>
>>>>> Declude - please contact me! I've emailed "urgent at declude" and
left
>>>>> a voice mail on your support line
>>>>>
>>>>> Randy A.
>>>>> Global Web Solutions Inc
>>>>> 804-442-56300
>>>>>
>>>>>
>>>>> ----- Original Message ----- From: "Serge" <[EMAIL PROTECTED]>
>>>>> To: <declude.junkmail@declude.com>
>>>>> Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
>>>>> Sent: Wednesday, September 26, 2007 3:02 PM
>>>>> Subject: [Declude.JunkMail] HELP, Declude stoped functioning
>>>>>
>>>>>
>>>>>> Dear Support,
>>>>>>
>>>>>> Today my declude stoped functioning
>>>>>> Nothing being writen to the logs since 14:00 local time (GMT)
>>>>>> Imail smtp delivery still pointing to declude.exe Rebooting did
not
>>>>>> help
>>>>>>
>>>>>> what is going on ?
>>>>>> Please help, very urgent
>>>>>>
>>>>>> Serge Dergham
>>>>>> Cefib Internet
>>>>>> Av de la Nation
>>>>>> B.P. E1172
>>>>>> Bamako, Mali
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> ---
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>>>>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
>>>>>> type "unsubscribe Declude.JunkMail". The archives can be found
>>>>>> at http://www.mail-archive.com.
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ---
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>>>>> at http://www.mail-archive.com.
>>>>>
>>>>
>>>>
>>>>
>>>>
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>>>>
>>>
>>> --
>>>
>>>
>>>
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>>
>>
>>
>>
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>
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>
>
>
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