10:08 10:26 SMTPD(6863023f00005c41) [192.168.0.4] connect 216.84.38.124 port 3894
10:08 10:26 SMTPD(6863023f00005c41) [216.84.38.124] EHLO Becky
10:08 10:26 SMTPD(6863023f00005c41) Authenticated [EMAIL PROTECTED], session treated as local. 10:08 10:26 SMTPD(6863023f00005c41) [216.84.38.124] MAIL FROM: <[EMAIL PROTECTED]> 10:08 10:26 SMTPD(6863023f00005c41) [216.84.38.124] RCPT TO: <[EMAIL PROTECTED]> 10:08 10:26 SMTPD(6863023f00005c41) [216.84.38.124] d:\imail\spool\D6863023f00005c41.SMD 3855 10:08 10:27 SMTP-(6863023f00005c41) processing d:\imail\spool\q6863023f00005c41.smd
10:08 10:27 SMTP-(6863023f00005c41) Trying healthnet.com (0)
10:08 10:27 SMTP-(6863023f00005c41) Connect healthnet.com [204.107.47.189:25] (1) 10:08 10:27 SMTP-(6863023f00005c41) 421 Service not available, closing transmission channel
10:08 10:27 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED
10:08 10:27 SMTP-(6863023f00005c41) >QUIT
10:08 10:27 SMTP-(6863023f00005c41)
10:08 10:27 SMTP-(6863023f00005c41) requeuing d:\imail\spool\q6863023f00005c41.smd R0 T1 10:08 10:27 SMTP-(6863023f00005c41) finished d:\imail\spool\q6863023f00005c41.smd status=3

10:08 10:46 SMTP-(6863023f00005c41) processing d:\imail\spool\q6863023f00005c41.smd
10:08 10:46 SMTP-(6863023f00005c41) Trying healthnet.com (0)
10:08 10:46 SMTP-(6863023f00005c41) Connect healthnet.com [204.107.47.187:25] (1) 10:08 10:46 SMTP-(6863023f00005c41) 421 Service not available, closing transmission channel
10:08 10:46 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED
10:08 10:46 SMTP-(6863023f00005c41) >QUIT
10:08 10:46 SMTP-(6863023f00005c41)
10:08 10:46 SMTP-(6863023f00005c41) requeuing d:\imail\spool\q6863023f00005c41.smd R0 T2 10:08 10:46 SMTP-(6863023f00005c41) finished d:\imail\spool\q6863023f00005c41.smd status=3

10:08 11:17 SMTP-(6863023f00005c41) processing d:\imail\spool\q6863023f00005c41.smd
10:08 11:17 SMTP-(6863023f00005c41) Trying healthnet.com (0)
10:08 11:17 SMTP-(6863023f00005c41) Connect healthnet.com [204.107.47.187:25] (1) 10:08 11:17 SMTP-(6863023f00005c41) 421 Service not available, closing transmission channel
10:08 11:17 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED
10:08 11:17 SMTP-(6863023f00005c41) >QUIT
10:08 11:17 SMTP-(6863023f00005c41)
10:08 11:17 SMTP-(6863023f00005c41) requeuing d:\imail\spool\q6863023f00005c41.smd R0 T3 10:08 11:17 SMTP-(6863023f00005c41) finished d:\imail\spool\q6863023f00005c41.smd status=3

etc.

Thanks
Kevin


Darrell ([EMAIL PROTECTED]) wrote:
Your "A" / "PTR" records look fine.

mail.rogersbenefit.com. 7200    IN      A       207.47.22.58
58.22.47.207.in-addr.arpa. 86288 IN     PTR     mail.rogersbenefit.com

Your listed in one RBL - "backscatter" so it would seem that it should not be related to spam.

Can you post a more detailed smtp log for the 6863023f00005c41 transaction. This would help more. You can xxxx out any addresses etc to prevent harvesting..

Darrell
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.


Kevin Rogers wrote:
I'm not sure if this is the right place to post this issue, but here goes:

We recently upgraded our server (to Server2003 - running Imail. 8.21, Declude 4.3) and we're getting a lot of delivery failures to specific domains. It looks like the error we used to get before we had a PTR record setup correctly - certain domains refusing to connect with us. But I believe our PTR record is setup correctly. We upgraded our server, and so it has a different local IP address, but the same external IP, so our PTR record shouldn't have to change. The domain is rogersbenefit.com

The errors in the imail log look like this:
10:08 13:20 SMTP-(57f5021f00004794) Trying LifeWiseHealth.com (0)
10:08 13:20 SMTP-(5b95020600004c35) Trying healthnet.com (0)
10:08 13:20 SMTP-(66fa00000818097c) Trying healthnet.com (0)
10:08 13:20 SMTP-(5939023700004927) Trying healthnet.com (0)
10:08 13:20 SMTP-(69ac021800005d9b) Trying taylorjohnsongroup.com (0)
10:08 13:20 SMTP-(64bd009a000057db) Trying heiworld.com (0)

and end like this:

10:08 13:20 SMTP-(6863023f00005c41) 421 Service not available, closing transmission channel
10:08 13:20 SMTP-(6863023f00005c41) SMTP_DELIV_FAILED
10:08 13:20 SMTP-(6863023f00005c41) >QUIT

I can ping our DNS servers fine.

Any ideas?

Thanks - Kevin


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