The first thing to do is check and make sure you do not have a ton of files in your proc folder. This would indicate a queue backup. The next thing if your not having a ton of files in your proc is to kick the logs into debug mode and send a test message. Look through the debug log and find any issues like DNS tests timing out etc.

Darrell
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Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.


David Dodell wrote:
I'm trying to track down a problem, which I "think" might be in Declude.

Here is the scenerio ... I'm noticing mail is taking 10 to 15 minutes to pass through our Imail / Declude system.

Spent some time testing / reading logs this morning. I sent a message from my normal Imail account (via SMTP AUTH) to a gmail account I have for testing. It took almost 11 minutes to go from my domain to gmail (see headers)

Received: by 10.82.114.10 with SMTP id m10cs870488buc; Sat, 5 Jan 2008 08:31:18 -0800 (PST)

Received: by 10.114.168.1 with SMTP id q1mr2511797wae.73.1199550676727; Sat, 05 Jan 2008 08:31:16 -0800 (PST)

Received: from stat.com (stat.com [65.163.175.10]) by mx.google.com with ESMTP id k26si3555043waf.35.2008.01.05.08.31.10; Sat, 05 Jan 2008 08:31:16 -0800 (PST)

Received: from [10.0.0.196] [130.13.94.94] by stat.com with ESMTP (SMTPD-9.23) id AE4C0368; Sat, 05 Jan 2008 09:20:28 -0700





When I look at the Imail log for the SMTP session, the mail is received via SMTP (SMTP AUTH shows on) ... and within a second is created into a SMD file that is placed in the \imail\spool directory.

That was at 09:20

When I look in the declude logs, the SMD file is scanned at 09:31 (11 minutes later) and passes right thru because of the SMTP Auth = Whitelisted)

So hints on where I should look, why it took 11 minutes from the file entering the spool, till Declude processed it, and then passes it through to the outbound queue for delivery.

David





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