If you are looking at smartermail I would make sure you don't have too many Blackberry users. I moved off of IMAIL for Smartermail and on the whole it was an improvement BUT with IMAIL people got their BB email. Smartermail has an intermittent issue with BB; some messages just randomly don't appear on the BB. Never had an issue until I moved to SM. I put in a ticket, they suggested an upgrade, the upgrade made even more people miss messages. They did a packet capture that proved that SM sent data to the BB on ONE single missed message, they felt that was enough proof.
I am going to have to tell all my users to forward the email to their BB email accounts because that is the only reliable way of getting messages to the BB from Smartermail - unless maybe you disable IMAP. I suspect that it has something to do with IMAP IDLE so I just turned that off, but last time I did there was a 30 minute delay of email delivery. I'm waiting for user complaints. I'm probably going to tell my users to forward, tired of being SM's guinea pig and getting an answer like, "well our system sent the data". I wish they had more of an interest in finding/fixing the issue instead of just being right. Their system has been pretty good but with the unreliability of delivery to BB from their software I am going to be looking at another solution in the next few months... Marc From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Michael Graveen Sent: Tuesday, February 03, 2009 8:10 PM To: declude.junkmail@declude.com Subject: re: [Declude.JunkMail] mail server software I use SmarterMail (www.smartertools.com) and like it a lot. SmarterTools has conversion tools to help you migrate your IMail domains to SmarterMail. Hope this helps. Mike _____ I am going to move from Imail soon. Does any one have any recommendations on reasonable Mail Server software. we need maybe 200 users, and we just pop our mail now. I have been using Workgroup Share to add calendar sharing etc to our current config. Has any one used their Mail Server software and what do you think of it? and will my junkmail still work with it? Thanks for any help. Bruce Loughlin --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
