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When Declude experiences problems it completely
halts all mail going in or out of the mail server. I had too many characters in
my SCANFILE line or something and it was trying to have the virus
scanner /REPORT to d:\imail\spool\d8cebfc.vir\report.txt and of course
F-Prot returned an error because it couldn't report to that directory. Instead
of declude letting me know there was a problem, Imail just stopped functioning
and I was not notified. If I had not went in to check something else on the
server shortly after, I would not have caught Declude reporting errors with the
virus scanner until one of our clients called in to report the problem. This has
happened a few times before too .. Imail not delivering any mails because
Declude was getting errors. I think there should be some sort of notification
system to let the postmaster know that Declude and/or Imail is having problems,
just so us postmasters catch the problem as soon as it starts
happening.
One way I was thinking about going about this is to
have TWO configuration files for declude, one of them the normal configuration
and the other one, an emergency configuration file. In the event declude gets
errors from the virus scanner and Imail is unable to send mail, declude switches
to the emergency configuration file (which is just bare-bones stuff ... no
special reporting options or anything) which should allow Imail to start
functioning again (thus delivering all mail for all users) then it sends a mail
to the postmaster reporting problems. I do not know the way in which
Declude is written, this is just the only thought that came to mind right away
when I thought of a way to get past this problem.
I also have a question about report.txt, what is
directory that Declude looks for report.txt for? I did all that you said Scott
but the file does not appear to be reading in at all. I checked the log file
produced by F-Prot and the line that you said (Infection:) is
correct.
Billy Kimble, Webmaster
ebase, LLC
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