>I arrived at the office this morning to an array of nastygrams from my users
>that the mailserver was sluggish or nonresponsive, and discovered a single
>declude process that had been running just shy of 16 hours and was eating up
>90+% of CPU utilization and the system was locked in at 100% total.

We have had one other report of this, and are investigating it.

>The unsettling thing was when I tried to kill that process in task 
>manager, I was prevented.
>Told me I couldn't. And I was logged in as administrator.

That's a Windows security feature.  Even the administrator doesn't have 
rights to terminate a process that was started by a service (the same thing 
will happen if you try shutting down an SMTP32.EXE process, for example, 
that is started by a service).  Microsoft does have a program to bypass 
this, that will let you run task manager with enough privileges to 
terminate a process that was started by a service.
                                                         -Scott

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