>[NOTE: Your mail server is missing a reverse DNS entry. All Internet hosts
>are required to have a reverse DNS entry. The missing reverse DNS entry
>will cause your mail to be treated as spam on some servers, such as AOL.]
>
>We use CA InoculateIT and have the same issue. Everything comes up as
>"Unknown Virus" in "Unkown File". I was told that there is not a fix for
>the CA product.
The problem is that InoculateIT and PCscan save the report file in a
different format than the standard format. They have the file name and
virus name reversed, which will cause Declude to get the wrong information.
-Scott
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