God I hope so......ooops.


-----Original Message-----
From: Jim Matuska [mailto:[EMAIL PROTECTED]
Sent: Monday, March 24, 2003 1:11 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.Virus] NYTIMES.com being blocked by Junk Mail


Wouldn't that first statement about the license key not be a problem since
the key is specific to the mailserver that is it is run on and could not be
reused unless you used the domain and server name that the keycode was
originally for?

Jim Matuska Jr.
Nez Perce Tribe
Information Systems
[EMAIL PROTECTED]

----- Original Message -----
From: "Andy Schmidt" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, March 24, 2003 10:07 AM
Subject: RE: [Declude.Virus] NYTIMES.com being blocked by Junk Mail


Oucchhhhh.

A) bad ideal to post your entire Global.CFG file - it contains your license
code right at the very beginning of the file.  Scott may have to invalidate
it.

B) you need to consult the DECLUDE log files at the time the emails were
sent/not received to determine WHY they were not delivered.  Your
assumption, that it had to be one of the black-lists is premature.

Your configuration files specify all kind of reasons, why email may not
pass.  In fact, I almost suspect that NYTIMES.com may have a simple "header"
problem that would trigger your SPAMHEADERS=HOLD setting.  Of course,
SPAMCOP=HOLD is another likely candidate - and hard to track down since
SPAMCOP is not permanent but transient (it may NOT be blacklisted now, but
could have been 5 minutes ago!)

ORDB=HOLD is another candidate that is likely to result in false positives.


Best Regards
Andy Schmidt

H&M Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

http://www.HM-Software.com/

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