Scott, thank you very much. Problem solved.
The f-prot.exe file was causing the problem as a 16-bit application. After
new critical fixes and patches from Microsoft, that process made the server
very slow. We have been using f-prot.exe prior that without problems.
I replaced with fpcdm.exe (32 bit) making sure to take out the /nofloppy
switch from the scan line in the virus.cfg file.
Now server is back to normal. :-)
Scott thank you very much for your fast answer to my questions and great
support.
-Luis Arango
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Panda Consulting S.A.
Luis Alberto Arango
Sent: Friday, April 16, 2004 10:24 AM
To: [EMAIL PROTECTED]
Subject: X-SPAM-Phrase Re: [Declude.Virus] MAXATONCE Switch
I will set it to MAXATONCE 0
And you were right I had F-Prot.exe instead of fpcdm.exe.
I hope that is the problem. I just changed configurations.. let's see how it
goes.. I will let you know. Many thanks.
-Luis Arango
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Friday, April 16, 2004 9:48 AM
To: [EMAIL PROTECTED]
Subject: X-SPAM-Phrase Re: [Declude.Virus] MAXATONCE Switch
>Your recommendation is MAXATONCE O allows unlimited processes to run at the
>same time.
Correct.
>Setting the switch to 8 or 10 will make SMTP hangs or become slower?
It is unlikely to make much of a difference, because [1] SMTP hangs should
not be related to the resources used by the virus scanner, and [2] it is
unlikely that you will have 8-10 virus scanners processes running at the
same time.
The MAXATONCE option was originally designed for people who have licensing
arrangements where they can only have a certain number of copies of the
virus scanner running simultaneously.
>Is you recommendation to set it to unlimited?
Yes.
>SMTP is now very slow after applying MSFT patches (apr 14). Sometimes smtp
>service just hangs.
For some reason, some servers have a horrible time handling too many 16-bit
processes, and end up causing serious delays in TCP/IP connections like you
describe.
Are you using a 16-bit virus scanner (such as F-Prot.exe) with Declude
Virus? If so, I would recommend switching to a 32-bit scanner (such as
F-Prot's fpcmd.exe), which will likely help alleviate the problem.
-Scott
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