The past few days I am occuring a lot of these type errors in the virus log:
02/18/2005 06:03:21 Qcb35092800dc91ac Couldn't open headers datafile
This indicates that something happened to the D*.SMD file, which contains the E-mail body. If you are running an on-access virus scanner, for example, the on-access virus scanner may have deleted the E-mail.
02/18/2005 06:03:21 Qcb35092800dc91ac ERROR: Could not move virus-infected E-mail2! Code: 2 0 F:\IMail\spool\Qcb35092800dc91ac.SMD f:\imail\spool\virus\Qcb35092800dc91ac.SMD
And this one means that the Q*.SMD file isn't there, either. This would seem unusual, except we then get:
02/18/2005 06:03:24 Qcb3e09ed005291c3 Error 183 creating temp directory F:\IMail\spool\Dcb3e09ed005291c3.vir\.
This one means that the F:\IMail\spool\Dcb3e09ed005291c3.vir\ directory already exists. That is a major clue, as Declude Virus is the only program that will create a directory with that name.
This means that IMail is calling Declude multiple times. We've seen this happen a few times before -- you may want to make sure that you are running the latest version of IMail.
-Scott
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