Yep... I find that typically only a few questions or comments on the list get formal response by Declude nowadays, so email to their support address is the only way to get a response. There's just not the same level of service or customer attention.
Darin. ----- Original Message ----- From: "Dan Geiser" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, June 29, 2005 9:28 AM Subject: Re: [Declude.Virus] Ignoring "Boundary Space Gap" Vulnerability Thanks for the info, Darrell. I'm sure that'll be enough to get me pointed in the right direction. I had another quick question for anyone willing to answer. Typically I get most of my questions answered through these Declude discussion lists. Yesterday afternoon I submitted a request to [EMAIL PROTECTED] regarding this issue (and a few tertiary issues) and I have yet to get any sort of response whatsoever. I checked their web site and they said that e-mail is the best way to get support. Is this typical of Declude's support to be unresponsive like this? TIA, Dan ----- Original Message ----- From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Tuesday, June 28, 2005 5:35 PM Subject: Re: [Declude.Virus] Ignoring "Boundary Space Gap" Vulnerability > Dan, > I have been running 2.0.6 with no "major" issues that plague me on a daily > basis. The only issue I have encountered is when the server is under high > load and Declude spawns processes until the server starts generating > errors. Since I upgraded the server it doesnt happen very often. > For the install you can grab the package from "your account" on the > declude site. The manual install was pretty easy - just install and > select manual along with a directory. The upgrade for 2.0.6.16 the last > beta is just an exe download. > Hope this helps, > Darrell > ------------------------------------------------------------------------ > Check out http://www.invariantsystems.com for utilities for Declude And > Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, > MRTG Integration, and Log Parsers. > > > Dan Geiser writes: >> Hi, Again, >> I was able to find the "ALLOWVULNERABILITIESFROM" in the Declude Release >> Notes, http://www.declude.com/Articles.asp?ID=122. It looks like this >> feature was added in Declude 2.0. But it appears the current version of >> Declude 2.0.6. Since we are running 1.82 I assume that I'll have to >> upgrade to 2.0 at least. Is 2.0.6 a safe version to upgrade to in light >> of the issues people have added with bugs and the like? If so, is there >> a special place where I can go to get instructions on doing a Manual >> Upgrade to 2.0.6? Thanks In Advance, >> Dan Geiser >> [EMAIL PROTECTED] ----- Original Message ----- From: "Dan >> Geiser" <[EMAIL PROTECTED]> >> To: <[email protected]> >> Sent: Tuesday, June 28, 2005 3:52 PM >> Subject: [Declude.Virus] Ignoring "Boundary Space Gap" Vulnerability >>> Hello, All, >>> We are running... Declude 1.82 >>> Declude JunkMail Status: PRO version registered. >>> Declude Virus Status: Standard Version Registered. We >>> have a customer who has an important e-mail which is being blocked by >>> our >>> virus protection with the "Outlook 'Boundary Space Gap' Vulnerability". >>> Is there anyway that I can turn off checking for the "Outlook 'Boundary >>> Space Gap' Vulnerability" on either a specific incoming e-mail address >>> or a >>> specific incoming e-mail domain? Thanks In Advance, >>> Dan Geiser >>> [EMAIL PROTECTED] ------------------------------------------------- ------------------ >>> E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) --- >>> This E-mail came from the Declude.Virus mailing list. To >>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>> type "unsubscribe Declude.Virus". The archives can be found >>> at http://www.mail-archive.com. >>> ------------------------------------------------------------------- >>> E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) >> ------------------------------------------------------------------- >> E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) --- >> This E-mail came from the Declude.Virus mailing list. To >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >> type "unsubscribe Declude.Virus". The archives can be found >> at http://www.mail-archive.com. > > > --- > This E-mail came from the Declude.Virus mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". The archives can be found > at http://www.mail-archive.com. > ------------------------------------------------------------------- > E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) > > ------------------------------------------------------------------- E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
