If you upgraded to Declude 4.11.09 to avoid the AVG licence issue, you’ll find that it was a bandaid, and that build’s usefulness also expired contemporaneously with David and Linda’s employee status, on January 31, 2013.
C:\IMail>strings decludeproc.exe| grep "LicBeg"
LicBeg, Ver=1.1, Name="Declude", Exp=2013-01-31, +Av, Sign=blahblahblah
You still received updates for a grace period (the files with zero bytes are
normal for the Declude implementation of AVG):
C:\IMail>dir C:\IMail\declude\scanners\AVG\db
Volume in drive C has no label.
Volume Serial Number is 9471-8A74
Directory of C:\IMail\declude\scanners\AVG\db
03/22/2013 07:47 AM <DIR> .
03/22/2013 07:47 AM <DIR> ..
03/19/2013 02:44 PM 0 avi7.avg
03/19/2013 02:44 PM 0 microavi.avg
03/19/2013 02:44 PM 0 miniavi.avg
03/22/2013 07:47 AM 71,002,023 incavi.avm
4 File(s) 71,002,023 bytes
2 Dir(s) 11,036,254,208 bytes free
C:\IMail>
This might be addressed in the latest (last?) build which you can obtain
through the interim downloads website (log into your client support site for
the link).
If I remember correctly, that build is on 2013-03-15 with v4.12.02 that
specifically cites in the change log ReadMe.txt:
4.12.02 ==> Fix: update AVG Key
4.12.01 ==> Fix: AVG Bug
4.12.00 ==> Fix: update AVG Key
Which (I think) also fixes the “ERROR: Failed Initialize AVG 183” being spammed
all over your c:\imail\declude\diags.txt
Andrew.
From: Dean Lawrence [mailto:dean...@gmail.com]
Sent: Friday, January 11, 2013 7:33 AM
To: declude.junkm...@declude.com
Subject: Re: [Declude.JunkMail] Declude stopped logging, high CPU usage, slow
processing
Thanks Dave, will do.
On Fri, Jan 11, 2013 at 10:25 AM, David Barker <dbar...@declude.com> wrote:
Dean,
There is currently an issue with the AVG that we are currently working on. As
far as backup in the \proc directory and the 0 Kb log that seems like a
different issue. Can you please contact supp...@declude.com for assistance.
David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com <mailto:dbar...@declude.com>
From: Dean Lawrence [mailto:dean...@gmail.com]
Sent: Friday, January 11, 2013 10:18 AM
To: declude.junkm...@declude.com
Subject: [Declude.JunkMail] Declude stopped logging, high CPU usage, slow
processing
The subject says it all. This morning, declude stated to have high cpu usage,
the log file is 0k and messages are backing up in the proc directory. I looked
in the diags.txt and I see this message:
ERROR: Failed Initialize AVG 183Daisy Chain
smtp32.exe
I was running 4.11 and upgraded to 4.11.09 and still have the same results. Any
thoughts?
--
---------------------------------------------------------------------------
Dean M. Lawrence
INTERNET DATA TECHNOLOGY
p // 888.438.4381 ext. 701 <tel:888.438.4381%20ext.%20701>
w // www.idatatech.com
f // www.facebook.com/idatatech
t // www.twitter.com/idatatech
Social Marketing | SEO | Design | Internet Development
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INTERNET DATA TECHNOLOGY
p // 888.438.4381 ext. 701
w // www.idatatech.com
f // www.facebook.com/idatatech
t // www.twitter.com/idatatech
Social Marketing | SEO | Design | Internet Development
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