Here at Datacom we have an Application Management unit that specifically addresses these concerns for a variety of clients, taking on the support as well as on-going development and maintenance of existing applications for them. This is not limited only to Delphi applications, obviously. I joined Datacom in part to extend and further establish a Delphi capability in this area and this is now being further expanded, hence the call for CV's I recently posted to the list. :)
The flip-side of that is that if there are developers/ISV's on this list who have clients/customers who have concerns in this area, then you might like to put them in touch with us, as we may be able to provide the assurances they need. On 3 December 2014 at 17:24, Graham Marsden <[email protected]> wrote: > Hi John C. > > This is an interesting issue and often pursued by managers who themselves > are of the ilk not to be in their position for very long. On a few > occasions I have had this thrown at me when in fact there is no-one in the > organsiation that pre-dates me, the "outside" contactor/developer. > > It is a valid point and the client is of course wanting continuity in > their application's function and development. I have used the fact that > this DUG exits at all as an assurance that help is not far away in the form > of Delphi expertise should the "big yellow bus" thing happen. > > A more reassuring offering to the client would be the existence of a loose > or tight association between two or more developers and an assurance that > there would be a specific named somebody that your client could contact in > such an event. > > Even better would be to actually meet that person(s) as part of setting up > the Risk Management Plan. > > It is a bit ironic that people think that dealing with a software company > is itself some kind of assurance when in fact IT employees tend to be quite > mobile and so the connection from the bespoke application to the actual > people that created it is often fairly temporary. > > Regards > > Graham Marsden > > > > > > > _______________________________________________ > NZ Borland Developers Group - Delphi mailing list > Post: [email protected] > Admin: http://delphi.org.nz/mailman/listinfo/delphi > Unsubscribe: send an email to [email protected] with > Subject: unsubscribe >
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