Nope - DevCo isn't part
of it.
Customer Support has a
line into R&D but they aren't really part of it, so they can only request
stuff gets done. IMHO, if support is part of R&D they get much better
feedback on what is wrong and the allocation of resources and funding is much
clearer. I hope DevCo does this as well.
Richard
---
Richard Vowles, Solutions Architect,
Borland New Zealand
email: [EMAIL PROTECTED]
phone: +64-9-9184573
cell: +64-21-467747
other: MSN [EMAIL PROTECTED], skype:
rvowles
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nahum Wild
Sent: Friday, 19 May 2006 11:37 a.m.
To: NZ Borland Developers Group - Delphi List
Subject: [DUG] ABorland.Staff.Layoff(300);
http://www.eweek.com/article2/0,1895,1957273,00.asp
Interesting article, especially this bit "...Borland has folded Customer Support into Research and Development to improve responsiveness to customers...". Sounds a bit odd to me, R&D guys doing customer support. That would piss me off.
Sounds like DevCo is not part of this though.
Nahum Wild
Realism.
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