Hi Philippe and Davor,

> Interesting scenario. Indeed, I understand the need though, to be
> perfectly honest, I still dislike the pop-up as I think it'll end up
> annoying users and they (I for sure...) will end up not paying attention
> to it.

I dislike popups, too, but I think if we don't give strong warning in
this case it'll undermine the reliability of the NOW section.  I want to
never look in the DONE section unless I'm specifically looking for old
stuff.  But I'm a fan of Davor's suggestion.

> So what about this: display in the section header (the gray row holding
> the open triangle and "Done" text) an icon that says that they are
> unread items in this section. Or, may be better, the number of unread
> items (we currently display the total number of items).
>
> Thoughts?

I don't think this really solves the problem, it's easy to have all
section header rows scrolled out of view.

> How about just leaving those unread items in the Now section after a
> purge? (It might help to show them in bold, too.)

Yeah, that's exactly what we should do, it's easy to implement and
predictable and doesn't involve dialogs.

To rephrase this proposal:  Triage should change the section of an item
only if it's not unread (yes, that's a double negative, but from a user
perspective there are lots of states that column represents).

Making those unread items bold sounds good, too, but I think that may
involve more work and thus shouldn't be a requirement for preview.

Sincerely,
Jeffrey
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