Wow, I think we're closing in...more in-line, but hopefully less material :o) Thx for your patience Bryan.

On Feb 14, 2007, at 1:16 PM, Bryan Stearns wrote:

Hi Mimi,
Normally, this same "button" triage status is used for sorting in the dashboard; however, because we occasionally want to pin an item in place when changing its button color, or move an item to a sort position other than what its button triage status would call for (see specifics below), a secondary "section" triage status overrides the button triage status if it's present. All items have button triageStatus (and triageStatusChanged); section triageStatus and sectionTriageStatusChanged are optional.

What do we use sectionTriageStatusChanged for?
In the same way that sectionTriageStatus overrides (button) triageStatus if sectionTriageStatus exists, sectionTriageStatusChanged overrides triageStatusChanged.

So when you Purge, all the items that are marked as NOW will have their triageStatusChanged overwritten by the sectionTriageStatusChanged...which means they will all have the same change time. That seems fine.


So: Imagine that a one-time event for a meeting yesterday afternoon at 2PM got set to NOW at that time; its triageStatusChanged is 2/13 2PM. Since then, though, other items have popped up at the top of your NOW section, so that meeting is now the third item down, below two other NOW items, of course; this is because its triageStatusChanged is earlier than the triageStatusChanged of those other two items.

You click the meeting's triage widget, which we know is supposed to change the button triage status to NONE - however, it's also not supposed to move until you purge. So, the click handler copies its buttonTriageStatus *and its buttonTriageStatusChanged* to its sectionTriageStatus and sectionTriageStatusChanged, respectively ... which means that, since the section stuff overrides the button stuff, the item won't move if we then change the button stuff --

Ah ic. So the NOW button stuff is copied over the section stuff...so that you can change the button status without affecting the placement of the item in the view.

which we then do: we set the button triageStatus to DONE, and buttonTriageStatusChanged to the current time, because after purging, we'll want this item to appear at the top of the DONE section, because we know items are sub-sorted by how recently their triage status was changed. (If you now mark other items in the NOW section as DONE, they'll appear *above* this meeting in DONE after you purge, because you changed their triage status more recently than that meeting's.)

Yup.


Purging simply drops any sectionTriageStatus & sectionTriageStatusChanged attrs on any (unread!) item that has them: that causes the item to be repositioned using its button triageStatus & button triageStatusChanged values.

Yup. (What about Davor's suggestion that we never Purge Unread items out of the NOW section? rather than warning users with a pop-up?)
If that item were already NOW, simply changing its button triageStatusChanged time to the current time causes it to move to the top of the section.
Does that mean that if I have an item thats buttonTriageStatus is NOW and sectionTriageStatus is NOW and I click on it 3 times and make its buttonTriageStatus NOW again, it will automatically jump to the top of the NOW section when I finish doing that? Or is this just for tickling.
Yes.

Hmm, I think in that case the user made a mistake (clicked on the wrong item) and/or changed their mind mid-workflow.

We can certainly punt this to Preview, but we should log it and keep track of it in bugzilla for Future.
The reverse of this also works: if we want to change the button color (say, from NOW to DONE) without moving the item from its current sort position, we copy button triageStatus to sectionTriageStatus, and button triageStatusChanged to sectionTriageStatusChanged, before changing the button color.
What is the item's starting sectionTriageStatus value? Is it in the NOW section? If the item was in the LATER section then you *wouldn't* copy over the buttonTriageStatus and sectionTriageStatus, correct?
An item doesn't have sectionTriageStatus or sectionTriageStatusChanged unless we're trying to do something different about its position in the list (either move it to the top without changing the button color, or keep it in place while we change the button color).

Ok


If an item doesn't have sectionTriageStatus, then button triageStatus & button triageStatusChanged are used for ordering (as well as button color, of course).


Ic

So, new items - I think you wanted this: all new items appear at the top of NOW - normally, that means button triageStatus = NOW and button triageStatusChanged = creation time. Events that are created with a time (say, by clicking on the calendar) are supposed to have their button triageStatus set based on that time: if it's last Tuesday, button triageStatus should be DONE -- however, I think you still wanted the new event to appear at the top of the NOW section until purging, so sectionTriageStatus will be set to NOW to override the button triageStatus until purging.


Yes

(I know that's a slightly weird case: you'd have to have clicked on the calendar to create that event, then switched to the dashboard to see it. However, all the same rules apply for a last-Tuesday event email that arrives: it shows up at the top of NOW, with a DONE button color.)

Yup, Great.

Purging: a "Triage" button on the toolbar scans all the non-"unread" items in the displayed collection: sectionTriageStatus (on any items that have it) is discarded, causing those items to re-sort to the positions determined by the button triage status. (This would cause those items to be reordered in other collections as well, since none of the triage status attributes are per-collection.)
Will the sort order of the NOW section be calculated in terms of buttonTriageStatusChanged or sectionTriageStatusChanged?
If sectionTriageStatus exists, it and sectionTriageStatusChanged will be used for ordering; button triageStatusChanged will be ignored. (The examples above should make clearer why that is: we need button triageStatusChanged to be ignored so we can pre-set it to the right value that we'll want used after purging.)

Okay, I think I understand this.

(Note that items newly stamped as events are "anytime today", and will thus be NOW.)
Otherwise, if the item has an alarm time in the future
LATER
Shouldn't alarm date override the event date if the alarm date is in the future?
OK - I've changed the spec to read:
* Changing the user alarm time on an item, or the event start or end time on an event, or stamping an item as an event
      * If it's an event:
* LATER if the start date is in the future *or* if there's an alarm in the future
         * else DONE if the end date is in the past
         * else NOW otherwise.
* (Note that items newly stamped as events are "anytime today", and will thus be NOW.)
      * Otherwise, if the item has an alarm time in the future
         * LATER
      * Otherwise, the triage status is left alone.

Sorry to keep nit-picking on this phrase. I'm not sure the above captures all the scenarios. Here's another pass at it. Should we be clear in the language that this is all trigger off the user doing explicitly changing dates and times? as opposed to time passing.

  * If it's an event:
* NOW if the start date is moved to now, or the start date is before now and the end date is after now *or* if an alarm is set to now * else LATER if the start date is moved to the future *or* if an alarm is set to the future
         * else DONE if the end date is moved to the past
* (Note that items newly stamped as events are "anytime today", and will thus be NOW.)
      * Otherwise, the triage status is left alone.




+ I have an event in the past with an alarm for Next Monday: buttonTriageStatus = LATER + I have an event in the future, but the alarm has past: buttonTriageStatus = NOW + I have an event in the past, and the alarm is in the past: buttonTriageStatus = DONE + I have an event in the future with an alarm for right now: buttonTriageStatus = NOW

Seems like we need to figure out the next important date? And work fro there?
Note that autotriage does *not* use the same "Important Date" that we talk about for the Date column: The Date column needs to consider dates in the past other than start and alarm, but I'm pretty sure you'd never want a date other than start or alarm to be used for determining NOW, LATER, or DONE.

Yes, except in the case of the end-date being in the past to determine DONE.


Otherwise, the triage status is left alone.
Automatic operations affecting triage status:
When a user reminder goes off, or when an event's start time is reached. The item's triage status gets set to NOW, and the item moves to (near) the top of the NOW section. (Its position is actually determined by the reminder or event start time that caused the move -- items will appear in reverse order that their alarms went off or times were reached. This is true even if Chandler wasn't running at the appointed times: the automatic operations will produce results in the right order when Chandler is restarted.)
? reverse order? As in the later alarms will appear closer to the top?
Yes. (Our date encoding gives later dates a higher numeric value than earlier ones... and we're supposed to sort by how recently triage status was changed. That's essentially reverse order, *internally* - sorry if mentioning that was confusing).

Nope, makes sense to me.


I think this is what you want, though: whether Chandler is running or not, your item with a Monday alarm will pop into Now before your item with a Tuesday alarm, so Tuesday's will appear higher in the list. (If it doesn't confuse the issue: recall that we're sub- sorting each triage status by the triageStatusChanged time: Your Monday-alarmed item's triageStatusChanged time is the time it popped to the top of NOW (Monday), and Tuesday's popped on Tuesday (so that's what its triageStatusChanged is) -- Tuesday's appears higher in the list, so as you said: later alarms will appear closer to the top.

Yes, great.
When items are newly received or updated via sharing or mail, if this user's "Share triage status" choice is off in all collections this item belongs to: (These changes only affect item sort order, not button color, and only if the item didn't already have a pending section triage status change pinning it in place: the button color doesn't change. When the next "Triage" purge happens, the item will move back to the position determined by its original triage status)
? Does this change the buttonTriageStatusChanged time? so if an item was button=NOW, section=NOW, but at the bottom of NOW section and then the item is Updated, the item will move to the top of the NOW section and stay there event after the user clicks 'Triage' to purge.
Your first question asks "In a situation where an update to an existing item is received, and it's not a share where we're sharing triage status, does buttonTriageStatus change?" - that answer is No - I got that from the "N" in the "Assign Now Color?" column in your spec's tables. There's a "Y" in the "Move to NOW Section?" column, which is why I said (just below that) that the item is moved to the top of the NOW section *if it didn't already have a pending sectionTriageStatus that was pinning it in place* (because we didn't want to move items around if the user was already interacting with them - was "willy nilly" your term?).

Ah yes, I found the willy-nilly phrase, I think I meant it in a different context. If I sync with the server and pull down changes from you and there are changes to items that have 'pending sectionTriageStatus', then your changes should only affect my buttonTriageStatus, not my sectionTriageStatus. I think the way you have it set up makes this happen for free? so this paragraph is largely redundant from an implementation standpoint. I just wanted to call it out as a behavior we should check was working correctly.

However, Updates and Errors *should* override any pre-existing pending sectionTriageStatus to move items to the top of the NOW section. And once they are there, their buttonTriageStatusChanged should be reset so that when the user clicks 'Triage' to purge, the item is 'put back into place' as if it was just recently triaged.

Sorry, that's not very clear. It basically means that if an item was button=NOW and became section=NOW as a result of an Update or Error, then when the user purges, the item stays at the top of the NOW section. Similarly if an item is button=DONE and section=NOW as a result of an Update or Error, then when the user purges, the item gets 'purged' to the top of the DONE section.

If it was moved to NOW by setting sectionTriageStatus while preserving its button triageStatus in this way, then purging would pop it back to its original location.

I think we want to 'pop it back' to the section that matches the button triage status, but as a freshly, just triaged item. (As per above.) My best guess is that, that is how users will remember the item.


(I wouldn't be surprised if this isn't what you intended, so please clarify the goal - this is why I wanted to invert the descriptions in the spec: when you order by the results, different related effects from the same action are described in different places in the spec!)

Yes, I can see how that's confusing. It's hard for me to come up with the rules governing the behavior, but it's easy for me to know how it is I want it to behave :o) So thank you for writing this up!

Additionally, the item will move to the top of the NOW section (unless it already has a pending section triage status pinning it in place).
When an error occurs syncing an item
The item is moved to the top of the NOW section, without changing its button color. This occurs even if automatic changes were disabled on the item, but only if the item didn't already have a pending section triage status change pinning it in place.
Not sure I understand the last part of the sentence. As in, An item is button=LATER, section=DONE. An error is detected on the item, the item *doesn't* get moved to the top of the NOW section with it's button=LATER intact? I think we *do* want it to move.
I thought we might, but your spec didn't say anything about that. I've updated my page to reflect that: it now says: "The item is moved to the top of the NOW section, without changing its button color. This occurs even if automatic changes were disabled on the item, and also even if the item had a pending sectionTriageStatus pinning it in place (because we really want the user's attention on the error item)."

Great.



[Note: also, the important date spec isn't clear - it should be this:]

The Date Column
[...] The date column displays the "important date" for an item:
if the item is an event and has both alarm and start time in the future, it's the earlier of those times.
Yup.
Otherwise, if it has one or the other of those, it's that.

Otherwise, if it has one or the other of those dates in the future, it's that.

Otherwise, if it's an event that has a start time (in the past), it's that.
Otherwise, if it's an event that has both alarm and start time in the past, it's the latest of those times. Otherwise, if it has one of those two dates and it's in the past, it's that.
Otherwise, if it's a sent or received email, it's the sent/ received time. Otherwise, if another kind-specific date is provided, it's that (Flickr photo-taken time, RSS posting time)
Otherwise, it's the last-modified time for the item.
Otherwise, it's the date the item was created.
Yup
OK, I've updated my spec to include alarms in the past (though I don't think that's too useful...):

* if the item is an event and has both alarm and start time in the future, it's the earlier of those times. * Otherwise, if it has one or the other of those in the future, it's that. * Otherwise, if the item is an event and has both alarm and start time in the past, it's the later of those times. * Otherwise, if it has one or the other of those in the past, it's that. * Otherwise, if it's a sent or received email, it's the sent/ received time. * Otherwise, if another kind-specific date is provided, it's that (Flickr photo-taken time, RSS posting time)
   * Otherwise, it's the last-modified time for the item.
   * Otherwise, it's the date the item was created.

Great.

Mimi

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