At 05:25 PM 2/22/2007 -0800, Mimi Yin wrote:
Hi Phillip:

I assume you mean Note items + Message stamp? As in, you're not
talking about emailing non-Message items around?

We want to support edit/update for plain message items as well. There
are lots of use cases for collaborating on just a message:

+ Working on a draft of an announcement together
+ Working on a proposal
+ Compiling a list of places to visit in London
+ Putting together a packing list

I guess I'm not clear on how that isn't addressed by normal email workflows.

Or to put it more clearly, since we don't have in-field conflict resolution for the body, it seems to me that edit/update is actually *less* useful than normal email would be for this use case, since normal email at least preserves a history of changes (through the existence of prior emails on the subject), and includes a conversational flow that would be lacking here.

Or perhaps I'm entirely misunderstanding how edit/update is supposed to work? But it seems to me that for text uses of the type you describe, it would be a giant leap backwards compared to the primitive email clients through which we are having this very conversation. :)


Also, in our user interviews, we repeatedly saw people start the
scheduling workflow with a plain email... without a specific date/ time proposal. We want users to be able to do edit/update while
they're working out when a meeting is going to happen...and then
stamp the message item to add it to the calendar, when they're ready to.

Which you'd still be able to do, even if we didn't do edit/update for non-calendar items.

By the way, I'm not saying we should abandon the idea of edit/update for non-calendar items, just that it seems like it should be a different process from the normal sending of an email. I think that the idea of attaching a document (or any other item) to a message should be distinct from the idea of having a conversation with someone *about* a document (or other item).

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