I'm very sorry, but I mistakenly thought that the bug reporting hook, responsible for collecting extra data, for libmtp was included with Ubuntu. Instead I had written a custom one and placed it on my system, making me think it was on every system. (I also gave you the wrong source package name, libmtp8 should have been libmtp, but that doesn't matter now.)
I'll now have to ask you to manually rune two commands to collect some data. While you execute those commands in the console, please make sure the device is connected and turned on. After you've connected the device, please run the commands 'mtp-detect' and 'lsusb'and and attach the output in two separate text files to this bug report. Thanks in advance and my apologises for the invoncenience. -- nautilus's media detections is wrong on multiple sony devices https://bugs.launchpad.net/bugs/459380 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs