Same problem, after doing those steps.

There is *no* old version of dbgsym installed. When I try to install it:

$ dpkg --list  | grep gnome-shell
ii  gnome-shell
3.28.3-0ubuntu0.18.04.4                      amd64        graphical shell
for the GNOME desktop
ii  gnome-shell-common
3.28.3-0ubuntu0.18.04.4                      all          common files for
the GNOME graphical shell
ii  gnome-shell-extension-appindicator
18.04.1                                      all          App indicators
for GNOME Shell
ii  gnome-shell-extension-ubuntu-dock
0.9.1ubuntu18.04.3                           all          Ubuntu Dock for
GNOME Shell
$ sudo apt-get install gnome-shell-dbgsym
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help resolve the situation:

The following packages have unmet dependencies:
 gnome-shell-dbgsym : Depends: gnome-shell (=
3.28.3+git20190124-0ubuntu18.04.1) but 3.28.3-0ubuntu0.18.04.4 is to be
installed
E: Unable to correct problems, you have held broken packages.


On Tue, Mar 12, 2019 at 9:30 PM Daniel van Vugt <
daniel.van.v...@canonical.com> wrote:

> Also, it appears the problem is arising from your existing debug package
> being a higher version than the binary package not yet installed. I
> don't know how to reproduce this situation without intentionally
> breaking the system...
>
> Please try this as a fix:
>
>   sudo apt update
>   sudo apt install -f
>   sudo apt update
>   sudo apt full-upgrade
>
>
> ** Changed in: gnome-shell (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1819816
>
> Title:
>   Gnome-shell-dbgsym is out of date
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1819816/+subscriptions
>


-- 
Owner/Director of Game Studio Abraham Stolk Inc.
Vancouver BC, Canada
b.st...@gmail.com

-- 
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https://bugs.launchpad.net/bugs/1819816

Title:
  Gnome-shell-dbgsym is out of date

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