Public bug reported:
Starting a few days ago, when I try to write or edit an email on
Infomaniak ikmail using the Epiphany browser, the email crashes after a
minute or two. Before that it worked just fine.
I hope this journal log helps:
🐧 Ubuntu ~: journalctl -xe | grep -i webkit
Sep 15 15:18:28 andrew-piekarski-Aspire-AG15-31P epiphany[17705]:
webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
Sep 15 15:18:47 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[17888]: The
GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
Sep 15 15:20:32 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[17888]:
WebProcess didn't exit as expected after the UI process connection was closed
Sep 15 15:41:52 andrew-piekarski-Aspire-AG15-31P epiphany[19634]:
webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
Sep 15 15:42:10 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[19811]: The
GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
Sep 15 16:19:40 andrew-piekarski-Aspire-AG15-31P epiphany[21096]:
webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
Sep 15 16:20:28 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[21267]: The
GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
Sep 15 16:20:28 andrew-piekarski-Aspire-AG15-31P
org.gnome.Epiphany.desktop[21267]: WebKit wasn't able to find a WebVTT encoder.
Subtitles handling will be degraded unless gst-plugins-bad is installed.
Sep 15 16:25:24 andrew-piekarski-Aspire-AG15-31P epiphany[21822]:
webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
Sep 15 16:36:41 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[22694]: The
GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
Sep 15 16:36:41 andrew-piekarski-Aspire-AG15-31P
org.gnome.Epiphany.desktop[22694]: WebKit wasn't able to find a WebVTT encoder.
Subtitles handling will be degraded unless gst-plugins-bad is installed.
🐧 Ubuntu ~: grep webkit2gtk /var/log/apt/history.log
🐧 Ubuntu ~: ubuntu-bug epiphany-browser
REDACTED config part /etc/cloud/cloud.cfg.d/99-installer.cfg, insufficient
permissions
REDACTED config part /etc/cloud/cloud.cfg.d/90-installer-network.cfg,
insufficient permissions
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: epiphany-browser 46.5-0ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-29.29~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-29-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 15 16:52:19 2025
InstallationDate: Installed on 2025-08-22 (24 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: epiphany-browser
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: epiphany-browser (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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Desktop Bugs, which is subscribed to epiphany-browser in Ubuntu.
https://bugs.launchpad.net/bugs/2123880
Title:
Infomaniak email crashes using Epiphany Web
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https://bugs.launchpad.net/ubuntu/+source/epiphany-browser/+bug/2123880/+subscriptions
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