Hi,

For no reason I can think of, the problem has disappeared.  If it
reappears, I will contact you again.

Many thanks for responding quickly,

Andrew Piekarski

On 2025-09-16T00:20:30.000+02:00, Jeremy Bícha
<[email protected]> wrote:

> Please additionally report this issue to Infomaniak.
> 
> Could you try installing the epiphany snap and see if the snap version
> works better?
> 
> https://snapcraft.io/epiphany
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2123880
> 
> Title:
>   Infomaniak email crashes using Epiphany Web
> 
> Status in epiphany-browser package in Ubuntu:
>   New
> 
> Bug description:
>   Starting a few days ago, when I try to write or edit an email on
>   Infomaniak ikmail using the Epiphany browser, the email crashes after
>   a minute or two.  Before that it worked just fine.
> 
>   I hope this journal log helps:
> 
>   🐧 Ubuntu ~: journalctl -xe | grep -i webkit
>   Sep 15 15:18:28 andrew-piekarski-Aspire-AG15-31P epiphany[17705]: 
>webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
>   Sep 15 15:18:47 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[17888]: 
>The GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
>   Sep 15 15:20:32 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[17888]: 
>WebProcess didn't exit as expected after the UI process connection was closed
>   Sep 15 15:41:52 andrew-piekarski-Aspire-AG15-31P epiphany[19634]: 
>webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
>   Sep 15 15:42:10 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[19811]: 
>The GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
>   Sep 15 16:19:40 andrew-piekarski-Aspire-AG15-31P epiphany[21096]: 
>webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
>   Sep 15 16:20:28 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[21267]: 
>The GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
>   Sep 15 16:20:28 andrew-piekarski-Aspire-AG15-31P 
>org.gnome.Epiphany.desktop[21267]: WebKit wasn't able to find a WebVTT 
>encoder. Subtitles handling will be degraded unless gst-plugins-bad is 
>installed.
>   Sep 15 16:25:24 andrew-piekarski-Aspire-AG15-31P epiphany[21822]: 
>webkit_settings_set_enable_dns_prefetching is deprecated and does nothing.
>   Sep 15 16:36:41 andrew-piekarski-Aspire-AG15-31P WebKitWebProces[22694]: 
>The GStreamer FDK AAC plugin is missing, AAC playback is unlikely to work.
>   Sep 15 16:36:41 andrew-piekarski-Aspire-AG15-31P 
>org.gnome.Epiphany.desktop[22694]: WebKit wasn't able to find a WebVTT 
>encoder. Subtitles handling will be degraded unless gst-plugins-bad is 
>installed.
>   🐧 Ubuntu ~: grep webkit2gtk /var/log/apt/history.log
>   🐧 Ubuntu ~: ubuntu-bug epiphany-browser
>   REDACTED config part /etc/cloud/cloud.cfg.d/99-installer.cfg, insufficient 
>permissions
>   REDACTED config part /etc/cloud/cloud.cfg.d/90-installer-network.cfg, 
>insufficient permissions
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 24.04
>   Package: epiphany-browser 46.5-0ubuntu1
>   ProcVersionSignature: Ubuntu 6.14.0-29.29~24.04.1-generic 6.14.8
>   Uname: Linux 6.14.0-29-generic x86_64
>   ApportVersion: 2.28.1-0ubuntu3.8
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Sep 15 16:52:19 2025
>   InstallationDate: Installed on 2025-08-22 (24 days ago)
>   InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 
>(20250805.1)
>   ProcEnviron:
>    LANG=en_US.UTF-8
>    PATH=(custom, no user)
>    SHELL=/bin/bash
>    TERM=xterm-256color
>    XDG_RUNTIME_DIR=<set>
>   SourcePackage: epiphany-browser
>   UpgradeStatus: No upgrade log present (probably fresh install)
> 
> To manage notifications about this bug go to:
> 
>https://bugs.launchpad.net/ubuntu/+source/epiphany-browser/+bug/2123880/+subscriptions

Sent with Infomaniak [https://ik.me]'s messaging service, The Ethical
Cloud.

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to epiphany-browser in Ubuntu.
https://bugs.launchpad.net/bugs/2123880

Title:
  Infomaniak email crashes using Epiphany Web

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/epiphany-browser/+bug/2123880/+subscriptions


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