When I connect the drive via usb, the drive shows up on the left-hand
vertical bar i.e. dock, but it does not create a storage drive icon like in
the previous Ubuntu version. I can not click on it to open I have to use a
terminal command to open te drive. I can not unmount the drive like in the
previous Ubuntu version, I have to use a terminal command to accomplish
that task. Hope this clears things up.

Thanks,
Willie

On Tue, Feb 3, 2026 at 12:50 PM Alessandro Astone <
[email protected]> wrote:

> > i can't click on it to open the drive
>
> Click where? On the desktop dock, or in the Files app?
>
> ** Changed in: nautilus (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2139701
>
> Title:
>   external HD launch issues
>
> Status in nautilus package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I have updated a mini pc (dual boot w/ win11) to the most recent
>   Ubuntu 25.10 I plug in a Seagate 15 TB Drive and i can't click on it
>   to open the drive. ChatGPT provided me with a terminal command to open
>   the drive and dismount the drive but that is not optimal. I'm a Navy
>   Veteran and brain injury survivor who also hates Microsoft lately. On
>   my HP pc running Ubuntu 24.04.3 LTS I have no issues with external
>   drives.
>
>   Your attention to this issue would be greatly appreciated.
>
>   Willie
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 25.10
>   Package: nautilus 1:49.0-1ubuntu2
>   ProcVersionSignature: Ubuntu 6.17.0-12.12-generic 6.17.2
>   Uname: Linux 6.17.0-12-generic x86_64
>   ApportVersion: 2.33.1-0ubuntu3
>   Architecture: amd64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Feb  3 10:57:10 2026
>   GsettingsChanges:
>    b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true'
>    b'org.gnome.nautilus.window-state' b'initial-size' b'(748, 550)'
>   InstallationDate: Installed on 2025-10-03 (123 days ago)
>   InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
> (20250805.1)
>   ProcEnviron:
>    LANG=en_US.UTF-8
>    PATH=(custom, no user)
>    SHELL=/bin/bash
>    TERM=xterm-256color
>    XDG_RUNTIME_DIR=<set>
>   SourcePackage: nautilus
>   UpgradeStatus: Upgraded to questing on 2026-01-28 (6 days ago)
>   usr_lib_nautilus: papers 48.0-1ubuntu1.25.10.3
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2139701/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/2139701

Title:
  external HD launch issues

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2139701/+subscriptions


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