This problem appeared for me as well, using Empathy on Unity on a 64 bit 12.04 system, around the same time I installed "gnome-online-accounts" and "gnome-contacts" (I installed gnome-shell to try out), but was only sporadic. It could only be fixed by logging out of Ubuntu and back in. I recently uninstalled both those programs and haven't seen the problem since.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/958699 Title: Empathy doesn't open chat windows Status in “empathy” package in Ubuntu: Incomplete Bug description: Empathy does not open text chat windows when I double click on a contact's name, or when I right click on their name and select "Chat". This is a major bug that hinderences usage of the program, and I believe it should be a high priority. I've been experiencing this bug for the last 5 months. It makes using Empathy completely pointless. Empathy does not show any feedback in the form of opening a chat window when I've received a message either. I believe this bug is linked with other bug reports of not being able to open the chat window using the Gnome Shell, and only being able to use the message bubbles. As others have suggested, I've checked "Open new chats in separate windows" and unchecked "Display incoming events in the notification area" and "Enable bubble notifications" in Empathy's preferences. I'm running Empathy 3.2.0.1 on Oneiric, gnome fallback mode. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.2.0.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.0.0-16.29-generic 3.0.20 Uname: Linux 3.0.0-16-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Sun Mar 18 12:58:35 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: LANGUAGE=en_US:en PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/958699/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
