here is some more troubleshooting: 0. rebooted the system
1. created a bash script, that just appends current date and time to a some log file: #!/bin/bash date >> ~/date.log 2. went to System Settings > Keyboard > Shortcuts > Custom Shortcuts, created a new shortcut with command /home/stepank/log.sh and bound it to Ctrl + Shift + M 3. opened console, typed tail -f ~date.log, opened several windows (Skype, Pidgin, Google Chrome, gedit) and pressed Ctrl + Shift + M from all the windows, so far everything worked fine, i saw several new lines with date in console 4. after about 10 minutes the hotkey stopped working if it is fired from gedit (if i hit it from gedit, there appears no new lines in the log, if i hit it from any other window, new lines readily appear) 5. killed gnome-settings-daemon, the hotkey stopped working at all 6. ran xev | sed -n 's/^.*state \([0-9].*\), keycode *\([0-9]\+\) *\(.*\), .*$/keycode \2 = \3, state = \1/p' to grab events. pressing Ctrl + Shift + M with focus on Event Tester resulted in the following lines written in console: keycode 37 = (keysym 0xffe3, Control_L), state = 0x0 keycode 50 = (keysym 0xffe1, Shift_L), state = 0x4 keycode 58 = (keysym 0x4d, M), state = 0x5 keycode 58 = (keysym 0x4d, M), state = 0x5 keycode 50 = (keysym 0xffe1, Shift_L), state = 0x5 keycode 37 = (keysym 0xffe3, Control_L), state = 0x4 This looks ok. According to https://wiki.ubuntu.com/Hotkeys/Troubleshooting, this is a desktop issue, what should i do next and what information is needed to move this bug to Confirmed state? ** Attachment added: "dmesg.log" https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1064248/+attachment/3427643/+files/dmesg.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1064248 Title: hotkeys do not work in ubuntu 12.04 Status in “gnome-settings-daemon” package in Ubuntu: Incomplete Bug description: I use Ubuntu 12.04.1 LTS (all updates are installed) with Unity 2D and I've stumbled upon this issue: sometimes shortcut keys stop working in some windows. For instance, I have these windows opened usually: Google Chrome, Terminal, Skype, Pidgin. Sometimes everything is OK and shortcuts work no matter what window I hit them from, however, hotkeys hit from Skype (most often) or Pidgin (less often) do not work time after time (just no reaction when I hit them), but they still work from Terminal or Google Chrome. Moreover, not all hotkeys are affected, the problem holds only for locking the computer (Ctrl + Alt + L) and other custom shortcuts like executing some command or launching a program (I used `zenity --entry` with `[Super | Ctrl] + [some letter: K, N, etc]` for testing). I expect that all mentioned shortcuts work no matter what window they are fired from. I also should mention, that I had no such problem on Ubuntu 11.10. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1064248/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp