Vielen Dank, Michael! I will check the list, but in the meantime, please understand that I used SimpleScan with this same scanner just fine with Ubuntu 11.04. It was not until I "upgraded" to 11.04 that I encountered this problem.
I did find drivers on the Avisys (?) and Epson sites... e.g. here: http://www.epson.com/cgi- bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=41625&infoType=Downloads But... I so far cannot unpack them from gz form to .deb. Alien encounters multiple errors. Thanks for anything you can do to help! Dan Quoting "Michael Nagel" <[email protected]>: > ============================================================== > Hi there, > > thank you for filing this bug and showing your interest in Simple Scan! > > This seems to be a Hardware Issue, i.e. Simple Scan does not support > your scanner perfectly -- or possibly not at all. > > Unfortunately such problems happen more often then they should, and > while it might indeed be a problem with Simple Scan, in our > experience, most of the time it is not. > This is why we prepared a check-list at [1] that will let you find > out whether or not it really is a problem with Simple Scan and what > your options are in either case. > > Please read that list and tell us how you decided to proceed. I will set > this bug to "Incomplete", so a friendly robot will expire this bug in 60 > days if you do not respond. However, we would really prefer to hear back > from you! > > Best Regards > Michael > > [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues > ============================================================== > > ** Changed in: simple-scan (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1073796 > > Title: > I've "upgraded" to 11.1. All of a sudden Simple Scan won't see that > any scanner is attached. > > Status in ?simple-scan? package in Ubuntu: > Incomplete > > Bug description: > I've tried rebooting and all the simple stuff. Scanner is USB and all > other USB devices work fine. > > ProblemType: Bug > DistroRelease: Ubuntu 11.10 > Package: simple-scan 3.2.1-0ubuntu1~oneiric1 > ProcVersionSignature: Ubuntu 3.0.0-26.43-generic-pae 3.0.43 > Uname: Linux 3.0.0-26-generic-pae i686 > ApportVersion: 1.23-0ubuntu4 > Architecture: i386 > Date: Wed Oct 31 20:20:51 2012 > DriverPackageVersions: > libsane 1.0.22-2ubuntu2 > libsane-extras N/A > hplip 3.11.7-1ubuntu3.1 > hpoj N/A > InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) > MachineType: TOSHIBA Satellite A665 > ProcEnviron: > PATH=(custom, no user) > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic-pae > root=UUID=82a5b25a-b719-49e7-866c-7ccfb00d294f ro quiet splash > vt.handoff=7 > SimpleScanLog: > > SourcePackage: simple-scan > UdevDb: Error: [Errno 2] No such file or directory > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/13/2011 > dmi.bios.vendor: TOSHIBA > dmi.bios.version: 2.10 > dmi.board.asset.tag: NULL > dmi.board.name: PHQAA > dmi.board.vendor: TOSHIBA > dmi.board.version: 1.00 > dmi.chassis.asset.tag: * > dmi.chassis.type: 10 > dmi.chassis.vendor: TOSHIBA > dmi.chassis.version: N/A > dmi.modalias: > dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSatelliteA665:pvrPSAW6U-002023:rvnTOSHIBA:rnPHQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: > dmi.product.name: Satellite A665 > dmi.product.version: PSAW6U-002023 > dmi.sys.vendor: TOSHIBA > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1073796/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1073796 Title: I've "upgraded" to 11.1. All of a sudden Simple Scan won't see that any scanner is attached. Status in “simple-scan” package in Ubuntu: Incomplete Bug description: I've tried rebooting and all the simple stuff. Scanner is USB and all other USB devices work fine. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: simple-scan 3.2.1-0ubuntu1~oneiric1 ProcVersionSignature: Ubuntu 3.0.0-26.43-generic-pae 3.0.43 Uname: Linux 3.0.0-26-generic-pae i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Wed Oct 31 20:20:51 2012 DriverPackageVersions: libsane 1.0.22-2ubuntu2 libsane-extras N/A hplip 3.11.7-1ubuntu3.1 hpoj N/A InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: TOSHIBA Satellite A665 ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic-pae root=UUID=82a5b25a-b719-49e7-866c-7ccfb00d294f ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UdevDb: Error: [Errno 2] No such file or directory UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/13/2011 dmi.bios.vendor: TOSHIBA dmi.bios.version: 2.10 dmi.board.asset.tag: NULL dmi.board.name: PHQAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSatelliteA665:pvrPSAW6U-002023:rvnTOSHIBA:rnPHQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite A665 dmi.product.version: PSAW6U-002023 dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1073796/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
