the icon near the Jack indicate it is a headset jack (headphone with Mic) http://www.dell.com/us/dfh/p/xps-13-l321x-mlk/pd
are you using headphone (TRS) or headset (TRRS) connector post result of hda-jack-sense-test when headset is plugged and unplugged -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1228970 Title: [Dell System XPS L322X, Realtek ALC275, Black Headphone Out, Front] Intermittant crackly sound output Status in “alsa-driver” package in Ubuntu: New Bug description: Hi, After upgrading my Dell XPS13 laptop to Saucy, I am unable to hear any useful sound out of the headphone jack. When I plug my headphones into the jack I can see the Built-in Audio for the Speakers briefly flick over to Headphones and then either flick back to Speakers most of the time or occasionally it will stay on headphones, but any sound output is extremely crackly and useless. On the times that it won't stay as headphones I can force it by running: $ pactl set-sink-port alsa_output.pci-0000_00_1b.0.analog-stereo analog-output-headphones This just forces it into the crackly output state as above. I've attached a verbose pulse log from attaching the headphones as pulseverbose.log. Please let me know if you need any more information. Thanks, Brad ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1 Uname: Linux 3.11.0-7-generic x86_64 ApportVersion: 2.12.4-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bradm 3486 F.... pulseaudio /dev/snd/pcmC0D0c: bradm 3486 F...m pulseaudio Date: Mon Sep 23 09:13:26 2013 EcryptfsInUse: Yes InstallationDate: Installed on 2013-08-19 (34 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bradm 3486 F.... pulseaudio /dev/snd/pcmC0D0c: bradm 3486 F...m pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Dell System XPS L322X, Realtek ALC275, Black Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to saucy on 2013-09-13 (9 days ago) dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. modified.conffile..etc.modprobe.d.alsa.base.conf: [modified] mtime.conffile..etc.modprobe.d.alsa.base.conf: 2013-09-23T09:09:56.448103 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1228970/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
