This bug was fixed in the package hplip - 3.14.3-0ubuntu4
---------------
hplip (3.14.3-0ubuntu4) utopic; urgency=low
* debian/rules: Remove hpcups support for the HP Officejet Pro K550 as it is
known to not work. This way hpijs (which works) will be used (LP: #981473,
LP: #1311697).
-- Till Kamppeter <[email protected]> Tue, 29 Apr 2014 12:06:00 +0200
** Changed in: hplip (Ubuntu)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1311697
Title:
HP Officejet Pro K550 should use hpijs by default
Status in “hplip” package in Ubuntu:
Fix Released
Bug description:
When an HP Officejet Pro K550 is connected, by default CUPS picks
hpcups as a driver.
Unfortunately, hpcups is broken for this printer, and it has been for a long
time.
https://bugs.launchpad.net/hplip/+bug/981473
It was first broken in 11.04 and has been broken since. It has been
reported since 2011 and no progress has been made on the bug report.
This printer is also considered to be "End of Support" by the HPLIP project,
and it is likely no resources will ever be committed to fix the real bug:
http://hplipopensource.com/hplip-web/models/officejet/officejet_pro_k550.html
"The HP product has reached the end of support life, meaning the HPLIP
solution is considered “As-is”. No further HPLIP code changes will be
implemented by HP. While monitoring of Launchpad posts by HP personnel will
continue, follow-up by HP personnel on these products will be extremely
limited. Community members are encouraged to assist others with issues on these
printers."
The very simple workaround is to pick hpijs instead of hpcups. This
should be done by default, as it is very hard to find this bug report
googling around (I thought I had a broken printer, and only after
several hours spent debugging, wasting ink and paper did I find the
bug report). It doesn't help that this is not a linux-only issue, as
there are many people on windows having this issue so googling gets
filled with bogus windows info.
Thank you.
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