Public bug reported:
Please do not ignore this bug report because it has not been submitted via
Apport. Due to the severe issue with Firefox 40 I cannot currently complete the
Apport submission process so am having to report this manually.
Firefox was upgraded from 39.0.3+build2-0ubuntu0.12.04.1 to
40.0+build4-0ubuntu0.12.04.1 yesterday evening (15/08/2015).
Trying to run Firefox in safe mode results in a small window titled Firefox
Safe Mode which contains just grey.
When it is used to open help in the Xubuntu applications menu (no help
displayed, only blank grey window) and the top right X window close symbol is
clicked the 'Confirm close' window appears but it too is grey and has no
content and I can only terminate the application using Task Manager. The same
happens when I run Apport when it reaches the stage where Firefox is invoked.
This may not be relevant but tcpdump shows when it was first opened Firefox 40
did communicate to ec2-54-200-163-149.us-west-2.compute.amazonaws.com so it is
capable of connections. I will try to provide any further information requested
as best I can. If I can provide the requested information via e-mail that would
be preferable as Firefox is not operational and if the previous version is
reverted to it will not exhibit the bug.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1485321
Title:
Firefox 40 blank with no menu
Status in firefox package in Ubuntu:
New
Bug description:
Please do not ignore this bug report because it has not been submitted via
Apport. Due to the severe issue with Firefox 40 I cannot currently complete the
Apport submission process so am having to report this manually.
Firefox was upgraded from 39.0.3+build2-0ubuntu0.12.04.1 to
40.0+build4-0ubuntu0.12.04.1 yesterday evening (15/08/2015).
Trying to run Firefox in safe mode results in a small window titled Firefox
Safe Mode which contains just grey.
When it is used to open help in the Xubuntu applications menu (no help
displayed, only blank grey window) and the top right X window close symbol is
clicked the 'Confirm close' window appears but it too is grey and has no
content and I can only terminate the application using Task Manager. The same
happens when I run Apport when it reaches the stage where Firefox is invoked.
This may not be relevant but tcpdump shows when it was first opened Firefox 40
did communicate to ec2-54-200-163-149.us-west-2.compute.amazonaws.com so it is
capable of connections. I will try to provide any further information requested
as best I can. If I can provide the requested information via e-mail that would
be preferable as Firefox is not operational and if the previous version is
reverted to it will not exhibit the bug.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1485321/+subscriptions
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