no specific steps but e.u.c has reports only for i386 and armhf so it might be arch specific
** Changed in: gnome-software (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1571729 Title: /usr/bin/gnome- software:11:look_at_pkg:load_apt_db:gs_plugin_refine:gs_plugin_loader_run_refine:gs_plugin_loader_run_results Status in gnome-software package in Ubuntu: New Bug description: The Ubuntu Error Tracker has been receiving reports about a problem regarding gnome-software. This problem was most recently seen with version 3.20.1+git20160415.1.9c08d97.ubuntu-xenial-0ubuntu1, the problem page at https://errors.ubuntu.com/problem/58f08ffc3281621f3df0ae8b636df69edadf0f02 contains more details. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1571729/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp