no specific steps but e.u.c has reports only for i386 and armhf so it
might be arch specific

** Changed in: gnome-software (Ubuntu)
       Status: Incomplete => New

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Status in gnome-software package in Ubuntu:

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem
  regarding gnome-software.  This problem was most recently seen with
  version 3.20.1+git20160415.1.9c08d97.ubuntu-xenial-0ubuntu1, the
  problem page at
  contains more details.

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