*** This bug is a duplicate of bug 1620517 *** https://bugs.launchpad.net/bugs/1620517
Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1620517, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. ** Tags removed: need-duplicate-check ** Changed in: hplip (Ubuntu) Importance: Undecided => Medium ** Attachment removed: "ProcMaps.txt" https://bugs.launchpad.net/bugs/1631431/+attachment/4756862/+files/ProcMaps.txt ** Attachment removed: "ProcStatus.txt" https://bugs.launchpad.net/bugs/1631431/+attachment/4756864/+files/ProcStatus.txt ** This bug has been marked a duplicate of bug 1620517 toolbox.py crashed with TypeError in /usr/bin/hp-toolbox: 'NoneType' object is not iterable ** Information type changed from Private to Public -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1631431 Title: HPlib not working (from repo)- non hplib (3.16.7 and above) able to install Status in hplip package in Ubuntu: New Bug description: Since approx two weeks you are not able anymore to use HPlib from repo or from online installation (hplib 3.16.7 and above tried). During installation from hp the install rutine fails (qt gui). The repo version see this report. ProblemType: Crash DistroRelease: Ubuntu 16.10 Package: hplip-data 3.16.7+repack0-1ubuntu1 Uname: Linux 4.8.0-040800-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu7 Architecture: amd64 CrashCounter: 1 CurrentDesktop: GNOME Date: Fri Oct 7 18:19:15 2016 Dependencies: gcc-6-base 6.2.0-5ubuntu12 libc6 2.24-3ubuntu1 libgcc1 1:6.2.0-5ubuntu12 liblzma5 5.1.1alpha+20120614-2.1ubuntu1 xz-utils 5.1.1alpha+20120614-2.1ubuntu1 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2016-10-04 (2 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20161004) InterpreterPath: /usr/bin/python3.5 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor MachineType: Gigabyte Technology Co., Ltd. Default string PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Officejet-Pro-8610.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Officejet-Pro-8610.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.8.0-040800-generic root=UUID=c1ba50e2-7666-4084-a69d-8a862d572883 ro rootflags=subvol=@ quiet splash vt.handoff=7 PythonArgs: ['/usr/bin/hp-toolbox'] SourcePackage: hplip Title: toolbox.py crashed with TypeError in /usr/bin/hp-toolbox: 'NoneType' object is not iterable Traceback: Traceback (most recent call last): File "/usr/bin/hp-toolbox", line 269, in <module> QApplication, ui_package = utils.import_dialog(ui_toolkit) TypeError: 'NoneType' object is not iterable UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/31/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F6a dmi.board.asset.tag: Default string dmi.board.name: X99-Ultra Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF6a:bd08/31/2016:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UltraGaming-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1631431/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp