Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1620517
Title:
toolbox.py crashed with TypeError in /usr/bin/hp-toolbox: 'NoneType'
object is not iterable
Status in hplip package in Ubuntu:
Confirmed
Bug description:
hplip does not operate in my H/Y, i have recently upgraded to ubuntu
16.10, from 16.04
ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: hplip-data 3.16.7+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-9136.55-generic 4.4.16
Uname: Linux 4.4.0-9136-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CrashCounter: 1
CurrentDesktop: GNOME-Flashback:Unity
Date: Tue Sep 6 12:05:35 2016
Dependencies:
gcc-6-base 6.2.0-3ubuntu11
libc6 2.24-0ubuntu1
libgcc1 1:6.2.0-3ubuntu11
liblzma5 5.1.1alpha+20120614-2.1ubuntu1
xz-utils 5.1.1alpha+20120614-2.1ubuntu1
ExecutablePath: /usr/share/hplip/toolbox.py
InstallationDate: Installed on 2016-07-12 (55 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
InterpreterPath: /usr/bin/python3.5
Lpstat:
device for HP-Deskjet-4610-series:
usb://HP/Deskjet%204610%20series?serial=CN2AJ241ZN05TK&interface=1
device for HP-Deskjet-4610-series-FAX:
usb://HP/Deskjet%204610%20series%20FAX?serial=CN2AJ241ZN05TK&interface=2
device for Samsung-ML-2165: smb://WORKGROUP/CHRISTINE/Samsung-ML-2160-Series
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
PackageArchitecture: all
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-Deskjet-4610-series.ppd',
'/etc/cups/ppd/HP-Deskjet-4610-series-FAX.ppd',
'/etc/cups/ppd/Samsung-ML-2165.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/HP-Deskjet-4610-series.ppd: Permission denied
grep: /etc/cups/ppd/HP-Deskjet-4610-series-FAX.ppd: Permission denied
grep: /etc/cups/ppd/Samsung-ML-2165.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-9136-generic.efi.signed
root=UUID=4582dd83-d575-420a-8455-f4ab15e11d56 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/hp-toolbox']
SourcePackage: hplip
Title: toolbox.py crashed with TypeError in /usr/bin/hp-toolbox: 'NoneType'
object is not iterable
Traceback:
Traceback (most recent call last):
File "/usr/bin/hp-toolbox", line 269, in <module>
QApplication, ui_package = utils.import_dialog(ui_toolkit)
TypeError: 'NoneType' object is not iterable
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/12/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F2A75M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF5:bd03/12/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnF2A75M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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