Thanks for your comments. This does not appear to be a bug report and we
are closing it. We appreciate the difficulties you are facing, but it
would make more sense to raise your question in the support tracker.
Please visit https://answers.launchpad.net/ubuntu/+addquestion
** Information type changed from Private Security to Public
** Changed in: firefox (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1695769
Title:
computer was hacked and now I can't reset admin password and don't
know what it was changed to! I can't install or update any software.
Please help. Thank you.
Status in firefox package in Ubuntu:
Invalid
Bug description:
Hi Ubuntu,
My computer was hacked and now I can't reset admin password and don't
know what it was changed to! I can't install or update any software
because it asks for a password.
Please help. Thank you.
Robin
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 53.0.3+build1-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
Uname: Linux 4.4.0-78-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: computer-user 1344 F.... pulseaudio
BuildID: 20170524180630
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Jun 4 15:34:32 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-11-10 (206 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
IpRoute:
default via 192.168.1.1 dev enp3s0 proto static metric 100
169.254.0.0/16 dev enp3s0 scope link metric 1000
192.168.1.0/24 dev enp3s0 proto kernel scope link src 192.168.1.160
metric 100
IwConfig:
lo no wireless extensions.
enp3s0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=53.0.3/20170524180630 (In use)
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.6
dmi.board.name: 0RF705
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.6.6:bd06/26/2011:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0RF705:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
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