Also, please run this to give us more information automatically:
apport-collect 1707487
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker only plays as mono
Status in pulseaudio package in Ubuntu:
Incomplete
Bug description:
When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only
plays back as "mono" and refuses to use "hi fidelity".
I have Windows 10 installed on the same laptop and when I've used the
Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its
Bluetooth list. I have to hold in the "reset" button on the speaker
itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I
try using this speaker in Ubuntu, which suggests that Ubuntu is
forcing the speaker into "mono" mode and Windows then sees it as a
different device?????
Please help.
I will post all needed outputs as instructed.
Cheers!
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