David, have you tried setting the speaker mode to A2DP in sound
settings? If it defaulted to headset mode then it might indeed be in low
quality mono mode. Make sure the correct mode is set in your sound
settings.
It's meant to choose high quality by default but that doesn't always
work. Once you correct the setting it should be remembered.
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1707487
Title:
Bluetooth speaker only plays as mono
Status in pulseaudio package in Ubuntu:
Incomplete
Bug description:
When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only
plays back as "mono" and refuses to use "hi fidelity".
I have Windows 10 installed on the same laptop and when I've used the
Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its
Bluetooth list. I have to hold in the "reset" button on the speaker
itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I
try using this speaker in Ubuntu, which suggests that Ubuntu is
forcing the speaker into "mono" mode and Windows then sees it as a
different device?????
Please help.
I will post all needed outputs as instructed.
Cheers!
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: david 3626 F...m pulseaudio
/dev/snd/controlC0: david 3626 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-07-28 (367 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Package: pulseaudio 1:8.0-0ubuntu3.3
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73
Tags: xenial
Uname: Linux 4.4.0-87-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/16/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.21
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21:
dmi.product.name: Aspire V3-571
dmi.product.version: V2.21
dmi.sys.vendor: Acer
modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified]
mtime.conffile..etc.xdg.autostart.pulseaudio.desktop:
2016-07-29T10:08:04.428983
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