Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-software (Ubuntu)
       Status: New => Confirmed

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  GNOME Software 3.20.5 doesn't install 3rd party deb's, doesn't prompt
  for authentication

Status in gnome-software package in Ubuntu:

Bug description:
  Ubuntu GNOME 16.04.3
  gnome-software 3.20.5-0ubuntu0.16.04.5


  Test Case
  Visit in Firefox and download Chrome.
  Open with "Software Install"
  The Ubuntu/GNOME Software app should start and show you a basic page about 
Google Chrome
  Click Install.
  Google Chrome should install itself

  What Happens
  The Install page does show up.
  After clicking the Install button, the button changes to Installing for a few 
seconds and then changes back to Install.
  Google Chrome is not installed.
  There is no PolicyKit authentication prompt to install software.
  When I run gnome-software --verbose, Progress says 9% which I think is when 
it would ask for authentication.

  Other Info
  I am setting the importance of this bug to critical according to #7 of

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