Public bug reported:
When I open this application, I see a message near the top that says
"Sorry, something went wrong cannot authenticate to snap store: Provided
email/password is not correct."
I can close this message dialog, but there appears to be no way to
remedy the problem.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-software 3.26.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 17 13:08:16 2017
EcryptfsInUse: Yes
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.1-0ubuntu2
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: Upgraded to artful on 2017-10-16 (0 days ago)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
** Summary changed:
- "Sorry, something went wrong cannot authenticate to snap sthore ..." without
any way to fix
+ "Sorry, something went wrong cannot authenticate to snap store ..." without
any way to fix
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https://bugs.launchpad.net/bugs/1724316
Title:
"Sorry, something went wrong cannot authenticate to snap store ..."
without any way to fix
Status in gnome-software package in Ubuntu:
New
Bug description:
When I open this application, I see a message near the top that says
"Sorry, something went wrong cannot authenticate to snap store:
Provided email/password is not correct."
I can close this message dialog, but there appears to be no way to
remedy the problem.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-software 3.26.1-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 17 13:08:16 2017
EcryptfsInUse: Yes
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.1-0ubuntu2
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: Upgraded to artful on 2017-10-16 (0 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1724316/+subscriptions
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