Thank you for taking the time to report this bug and helping to make
Ubuntu better. A freeze or black screen often means something has
crashed. Please follow these instructions to have apport report a new
bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the 
crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 
'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is 
the crash you would like to report. If you get an error that you aren't allowed 
to access this report you will have to file it with 'sudo ubuntu-bug 
/var/crash/_my_crash_report.crash'.

** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1728585

Title:
  no screen, no keyboard, no mouse, high cpu usage

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I have just switched to the last (dynamic) workspace and a half minute
  later computer froze. It didn't reacted to any keyboard and mouse
  events, laptop lid closing (I hoped I can suspend) or HDMI cable
  un/plug (it sometimes used to solve some freezes). That's all I know.

  (I have reported the bug in gnome-shell.)

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: gnome-shell 3.26.1-0ubuntu5
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  NonfreeKernelModules: vtsspp sep4_1 socperf2_0 pax
  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Oct 30 13:28:43 2017
  DisplayManager: gdm3
  InstallationDate: Installed on 2017-08-08 (83 days ago)
  InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to artful on 2017-10-21 (8 days ago)

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