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https://bugs.launchpad.net/bugs/1748723
Title:
HP Laserjet1018 detected by 17.10 but not print anything
Status in HPLIP:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Cuos and HPLIB are installed but HP-Check show errors
The Printer HP Laserjet1018 has been detected by Ubuntu 17.01 an is defined
as standard printer
I can start a print request, it goes in the print queue and finished without
printing.
On Ubuntu 16.04 everything works fine after install HPLIP
See same in attachment THANKS
cyborg2058@cyborg2058-Z370-HD3P:~$ hp-check
Saving output in log file: /home/cyborg2058/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.7)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 12-17.10 version is not supported. Using 12-17.04 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-32-generic #35-Ubuntu SMP Thu Jan 25 09:13:46 UTC 2018
GNU/Linux
Host: cyborg2058-Z370-HD3P
Proc: 4.13.0-32-generic #35-Ubuntu SMP Thu Jan 25 09:13:46 UTC 2018 GNU/Linux
Distribution: 12 17.10
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.7
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro
17.10 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.7
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.7
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 02/11/18 10:25:05
version = 3.17.7
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not
be installed or not running'
gs GhostScript - PostScript and PDF language interpreter
and previewer REQUIRED 7.05 9.21 OK -
error: xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 - MISSING 'xsane needs to
be installed'
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.27 OK -
error: dbus DBus - Message bus system
REQUIRED - 1.10.22 MISSING 'DBUS may not
be installed or not running'
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.19.1 OK -
avahi-utils avahi-utils
OPTIONAL - 0.6.32 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library
REQUIRED - - MISSING 'libjpeg needs
to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development
files REQUIRED - - MISSING 'cups-devel
needs to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - - MISSING 'cups-image
needs to be installed'
error: libpthread libpthread - POSIX threads library
REQUIRED - b'2.26' MISSING 'libpthread
needs to be installed'
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs
to be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel
needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library
development files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.0.2 MISSING 'libcrypto
needs to be installed'
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.6.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - MISSING
'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.4 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.3 OK -
error: python3-devel Python devel - Python development files
REQUIRED 2.2 3.6.3 MISSING 'python3-devel
needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 1.1.7 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs
to be installed'
error: gcc gcc - GNU Project C and C++ Compiler
REQUIRED - - MISSING 'gcc needs to
be installed'
error: make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 - MISSING 'make needs to
be installed'
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.17.7 OK -
hpmudext IO-Extension
REQUIRED - 3.17.7 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.17.7 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.17.7 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-LaserJet-1018
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1018?serial=KP0T4XH
PPD: /etc/cups/ppd/HP-LaserJet-1018.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-1018.ppd ppd file
PPD Description:
Printer status: Drucker HP-LaserJet-1018 ist im Leerlauf. Aktiviert seit Sam
10 Feb 2018 19:14:20 CET
error: Required plug-in status: Not installed
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_1018?serial=KP0T4XH
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 20
Total Warnings: 0
Done.
cyborg2058@cyborg2058-Z370-HD3P:~$ sudo apt-get install cups cups-client
cups-bsd
[sudo] Passwort für cyborg2058:
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.
Statusinformationen werden eingelesen.... Fertig
cups ist schon die neueste Version (2.2.4-7ubuntu3).
cups-bsd ist schon die neueste Version (2.2.4-7ubuntu3).
cups-client ist schon die neueste Version (2.2.4-7ubuntu3).
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 2 nicht aktualisiert.
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