Public bug reported:
I'm sorry but I'm not an expert.
Its the red "no entry" disk that tells me to run Package Manager - just I can't
find where to right click it ... The error message is : Error BrokenCount>0 &
tells me that this usually means that my "installed packages have unmet
dependencies".
Since I have Ubuntu I've never managed to update anything because of
authentication problems. I'm the only user & since I've changed my password it
doesn't work - but the one before didn't either. To get in here I had to use
the 1st one.
I'm really lost with all this.
For info - I have half the computer still on Windows 7 - till I get used to
Firefox - where I've also downloaded it.
I hope you can get me out of this. I regularly get a warning that my Firefox is
critically out of date - but the update just aborts ... But it's version 59.0.3
(64 bits) in W7.
Thank you for you help ...
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-58-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: utilisateur 1527 F.... pulseaudio
/dev/snd/controlC1: utilisateur 1527 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat May 5 15:56:18 2018
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini
or extensions.sqlite)
IpRoute:
default via 192.168.1.1 dev enp2s0 proto static metric 100
169.254.0.0/16 dev enp2s0 scope link metric 1000
192.168.1.0/24 dev enp2s0 proto kernel scope link src 192.168.1.10 metric
100
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K70AF
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr202:bd02/02/2010:svnASUSTeKComputerInc.:pnK70AF:pvr1.0:rvnASUSTeKComputerInc.:rnK70AF:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: K70AF
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1769357
Title:
I've been pirated - so am trying to change passwords - & apparently
this doesn't work
Status in firefox package in Ubuntu:
New
Bug description:
I'm sorry but I'm not an expert.
Its the red "no entry" disk that tells me to run Package Manager - just I
can't find where to right click it ... The error message is : Error
BrokenCount>0 & tells me that this usually means that my "installed packages
have unmet dependencies".
Since I have Ubuntu I've never managed to update anything because of
authentication problems. I'm the only user & since I've changed my password it
doesn't work - but the one before didn't either. To get in here I had to use
the 1st one.
I'm really lost with all this.
For info - I have half the computer still on Windows 7 - till I get used to
Firefox - where I've also downloaded it.
I hope you can get me out of this. I regularly get a warning that my Firefox
is critically out of date - but the update just aborts ... But it's version
59.0.3 (64 bits) in W7.
Thank you for you help ...
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-58-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: utilisateur 1527 F.... pulseaudio
/dev/snd/controlC1: utilisateur 1527 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat May 5 15:56:18 2018
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
IpRoute:
default via 192.168.1.1 dev enp2s0 proto static metric 100
169.254.0.0/16 dev enp2s0 scope link metric 1000
192.168.1.0/24 dev enp2s0 proto kernel scope link src 192.168.1.10
metric 100
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K70AF
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr202:bd02/02/2010:svnASUSTeKComputerInc.:pnK70AF:pvr1.0:rvnASUSTeKComputerInc.:rnK70AF:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: K70AF
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1769357/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
