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** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1562436
Title:
Firefox hangs system on certain urls
Status in firefox package in Ubuntu:
Incomplete
Bug description:
When you go to many urls with lots of images and videos (such as
http://news.google.com/news/url?sr=1&ct2=us%2F1_0_s_1_1_a&sa=t&usg=AFQjCNF3YmGSJKFgDC92d6FUG8AmbybUzg&cid=52779069898901&url=http%3A%2F%2Fwww.mirror.co.uk%2Fnews
%2Fworld-news%2Fbarack-obama-filmed-hiding-wedding-7633906&ei=hDz3Vsi-
DZKLhAG107fYDw&rt=HOMEPAGE&vm=STANDARD&bvm=section&did=5638657433709108861&sid
=en_us-sfy&ssid=sfy&st=1&at=dt0&eid=%2Fm%2F02mjmr&ise=false&insrc=8)
the page seems to load ok, but then Firefox greys out and then right
after that the mouse pointer stops moving. One must do a hard power
off, power on to get the machine to work again. Just recently started
happening as of version 45 update of firefox. Tried restarting in safe
mode and it still does it. Quite frustrating. Seems every page from
news.google.com will cause the issue although you can load
news.google.com ok.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 45.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.19.0-56.62~14.04.1-generic 3.19.8-ckt15
Uname: Linux 3.19.0-56-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 2209 F.... pulseaudio
/dev/snd/controlC1: tom 2209 F.... pulseaudio
BuildID: 20160304114926
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Mar 26 18:50:32 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-10-15 (163 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
IpRoute:
default via 192.168.1.1 dev wlan0 proto static
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.105
metric 9
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=45.0/20160304114926 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
rhythmbox-mozilla 3.0.2-0ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N56JN.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N56JN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN56JN.202:bd04/01/2014:svnASUSTeKCOMPUTERINC.:pnN56JN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56JN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N56JN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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