Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: simple-scan (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1769126
Title:
SIMPLE-SCAN crashes when set to photo scanning
Status in simple-scan package in Ubuntu:
Confirmed
Bug description:
WHAT I EXPECTED TO HAPPEN
I expected to scan a photo and get it showing in Simple scan alongside the
other pages scanned in text mode.
WHAT HAPPENS INSTEAD
Simple scan crashes when set to scan images. When scan button is pressed, the
app seems to begin the scanning process, scanner takes the page (if on the
ADF), the app shows as if beginning to scan and then suddenly disappears with
no message shown.
However if the app is launched again, the app opens immediately
showing all pages scanned up to that moment (in text mode) except for
the newly scanned photo, as if the app was always there and had never
closed.
When set to scan text, it is ok, but page size is much larger than
actual sheet or flat-bed size (higher, actually, width is ok).
OS: Ubuntu 18.04LTS fresh install and updated
Sw centers sais: version 3.28.0-0ubuntu1
(no other OS on the computer)
Multi-function printer scanner: Brother MFC-J5330DW connected to the network
(didn't try USB)
Computer: HP notebook 15-ay117ns with serial CND70308KK
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