I have given up fighting scanning on PCs using 18.04.  It is easier to
reboot the PC to windows, do the scanning from windows and use Ext2
volume manager to send the files back to the drives used by Ubuntu.
Devices and software (PDF Studio Pro) that worked very well under 16.04
don't work under 18.04.  My main reason for going to 18.04 was to get
rid of a version of evolution that had problems ans was no longer
support.  My consulting business runs on evolution (primarily for
e-mail).

I should not have to worry if a PC has USB2 or a combination of USB2 and
USB3

John
-----Original Message-----
From: Karolis <[email protected]>
Reply-To: Bug 1779185 <[email protected]>
To: [email protected]
Subject: [Bug 1779185] Re: Brother MFC-9440CN will not scan with 18.04 LTS
Date: Mon, 02 Jul 2018 20:12:59 -0000

Have you tried this workaround described in
bughttps://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977message #4? Are you using USB3 socket? Does it work
on USB2?

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1779185

Title:
  Brother MFC-9440CN will not scan with 18.04 LTS

Status in sane-backends package in Ubuntu:
  New

Bug description:
  Have Brother MFC-9440CN multifunctional system connected to PC running
  18.04 LTS.  Everything on the MFC-9440CN worked before upgrade from
  16.04 LTS to 18.04 LTS.  All Brother software for this device
  downloaded and installed after upgrade, including the UDEV package.
  Xsane and all other required packages loaded.

  Scanner will not work.  If I reboot PC to run Win XP (all my PCs are
  dual boot), scanner works fine.

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